Issues with Asus Crosshair VI Hero and 3rd gen Ryzen processors

F5F Stay Refreshed Hardware Desktop Issues with Asus Crosshair VI Hero and 3rd gen Ryzen processors

233

06-12-2019, 10:41 PM

Hey everyone! It's been roughly six months since I switched from a Ryzen 1600X to a 3700X in the same Crosshair VI, and I've still run into problems during post. Sometimes it gets stuck on post code "8" (the manual doesn't mention this). This tends to happen after I enter BIOS and reset the system. Usually, turning off the PSU for a minute, then restarting and pressing the reset button a few times helps. Are others experiencing similar issues? Is this working fine with this setup? Could the CPU be faulty? The 1600X was perfect before—please share any advice!

Configurations

06-12-2019, 10:41 PM #1

4um_For_Rose
Member

06-13-2019, 04:09 PM

I haven't checked yet, but I can help you with the steps to update your BIOS if needed.

4um_For_Rose

06-13-2019, 04:09 PM #2

I haven't checked yet, but I can help you with the steps to update your BIOS if needed.

TheKingG_
Junior Member

06-14-2019, 03:19 PM

This was among the initial actions I took; even a quick memory of the bios didn’t alter anything. I refreshed once more because a new version was released, but everything remained unchanged.

TheKingG_

06-14-2019, 03:19 PM #3

This was among the initial actions I took; even a quick memory of the bios didn’t alter anything. I refreshed once more because a new version was released, but everything remained unchanged.

Rosario17_
Posting Freak

897

06-16-2019, 03:57 PM

It might be the CPU or the motherboard causing the issue. Since CPUs either function or fail, it leans toward a software-related problem with the motherboard.

Rosario17_

06-16-2019, 03:57 PM #4

It might be the CPU or the motherboard causing the issue. Since CPUs either function or fail, it leans toward a software-related problem with the motherboard.

RepoRizer
Posting Freak

872

06-17-2019, 05:12 PM

The motherboard is no longer covered by any guarantee, unfortunately. It seems we won’t be swapping it anytime soon. I assumed the issue might be with the CPU, but the first-gen Ryzen was functioning properly and could be overclocked safely.

RepoRizer

06-17-2019, 05:12 PM #5

Brudora
Senior Member

726

06-23-2019, 09:27 AM

You can return the CPU for an RMA if you want to check if it's the problem. AMD offers a three-year warranty on their CPUs.

Brudora

06-23-2019, 09:27 AM #6

You can return the CPU for an RMA if you want to check if it's the problem. AMD offers a three-year warranty on their CPUs.