Issues regarding CPU sellers on Amazon Marketplace
Issues regarding CPU sellers on Amazon Marketplace
I experienced the same situation you just went through. I encountered the identical flash sale on Amazon from TopCharm and bought a 5900x. When it arrived, the item matched exactly with the packaging you received—just a thin envelope with the trash from the shipping slip. The salesperson advised waiting 24-48 hours before checking delivery, but I’m sure this won’t happen now after seeing our identical empty package today. I’m interested in how they’ll manage our refunds.
Please contact us again and ask for a refund. I received my refund already.
Same situation here. I placed the processor order on April 6 for $292.99 and picked up a flat empty envelope from the post office yesterday (April 18). I contacted Amazon from the post office yesterday and they advised me to give the seller 48 to resolve it. I followed up with Amazon today, requesting a supervisor. They not only refunded the full amount but also sent me the same product sold by Amazon and fulfilled it for $395. They offered a $100 discount and then added a $75 gift card credit. The new processor is expected on April 21. Overall, their customer service was excellent—I really hope others have similar positive experiences!