Issues occurring exclusively during internet sessions.
Issues occurring exclusively during internet sessions.
To preface, my connection to online games can be flawless for weeks on end, then suddenly I will start disconnecting again. Outside of games my internet is stable and the issue doesn't affect browsing. I'm running straight ethernet into my modem (Hitron Coda 4582). I've done the following: Pinging the modem (no packet loss) Pinging Google (0-3% packet loss) Traceroute Google (all trace pings are low) I was looking for a game in my Steam library that displays NAT type, and Black Ops II says that I have an open NAT. I have not logged into the modem as the default name / password do not work; I suspect my ISP may have changed them. This is a new modem that's replacing my previous Motorola SBG6580. I'm considering requesting a modem replacement as I don't know any other recourse and this hasn't been and issue until I got the new modem. EDIT: This issue affects all devices on the network and not specific to my PC only. Any help is greatly appreciated.
Certain aspects disregard ping measurements; many games do too. Could a delay in connection be the cause during these moments?
It's a chance I think about, though my connection hasn't shown any past ping issues. I've checked the pings during games and after disconnecting, nothing odd appears. At first, I was on a 120/10 plan, but the ISP now offers download speeds of 350 without cost. The actual speeds are around 349.3/10.94, with Quality A+, Bloat A, and Speed A+.
What model and manufacturer is this NIC? Have you attempted to reinstall the newest drivers?
It's the Realtek PCIe 2.5GbE Family Controller. I haven't installed the newest drivers yet but can attempt that. I updated my description to note the problem impacts all network devices. A VPN-connected PC is also losing connection to the VPN because of this issue.
Notify your ISP because their systems appear to be the source of the issue. By chance, do you have any IoT devices linked to your Wi-Fi? These rarely transmit large data packets, but occasional spikes might explain the disruption. Consider using GlassWire to check if your own gadgets are contributing to the problem.
I don't really support the idea of IoT technology. It appears to be a main place for various negative activities since updates are difficult and it rarely receives attention.