F5F Stay Refreshed Hardware Desktop Issues encountered with the new PC featuring Ryzen 5600G processor

Issues encountered with the new PC featuring Ryzen 5600G processor

Issues encountered with the new PC featuring Ryzen 5600G processor

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2
2__PAC
Junior Member
19
01-02-2019, 02:26 AM
#1
Recently I purchased one of the new APUs and encountered some issues. I updated the BIOS, changed the stock cooler to a cooler master G200G, and even opened the entire case, but the problem continues—random shutdowns occur while the CPU is running. Some threads suggest turning off the Global C-state, which I did, yet it didn’t resolve much. I’m unsure what might be causing this. If anyone has experience, please share any advice. I’ve put in half the summer working on this PC (XDD), and although I was lazy at times, I still managed to get something done. If helpful, here’s a list of my components: CPU – Ryzen 5 5600G, RAM – Kingston HyperX 3600 MHz 17GB, SSD – M.2 ADATA XPG 8200PRO, PSU – 650W, Motherboard – ASUS TUF Gaming B550M S2H Rev1.0.
2
2__PAC
01-02-2019, 02:26 AM #1

Recently I purchased one of the new APUs and encountered some issues. I updated the BIOS, changed the stock cooler to a cooler master G200G, and even opened the entire case, but the problem continues—random shutdowns occur while the CPU is running. Some threads suggest turning off the Global C-state, which I did, yet it didn’t resolve much. I’m unsure what might be causing this. If anyone has experience, please share any advice. I’ve put in half the summer working on this PC (XDD), and although I was lazy at times, I still managed to get something done. If helpful, here’s a list of my components: CPU – Ryzen 5 5600G, RAM – Kingston HyperX 3600 MHz 17GB, SSD – M.2 ADATA XPG 8200PRO, PSU – 650W, Motherboard – ASUS TUF Gaming B550M S2H Rev1.0.

X
xJustin_PvP
Junior Member
40
01-02-2019, 06:43 AM
#2
It could be an issue with the power supply unit or possibly using the GPU power connector instead of the CPU. Which PSU do you have? Is it modular? Does it support 80+ power efficiency? Is it a new model?
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xJustin_PvP
01-02-2019, 06:43 AM #2

It could be an issue with the power supply unit or possibly using the GPU power connector instead of the CPU. Which PSU do you have? Is it modular? Does it support 80+ power efficiency? Is it a new model?

J
Just_A_Wolf
Member
108
01-02-2019, 05:37 PM
#3
Check the connection if you want more details. The link provided points to information about TUF Gaming 650B power supplies, and it mentions that CPU power can affect the CPU header.
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Just_A_Wolf
01-02-2019, 05:37 PM #3

Check the connection if you want more details. The link provided points to information about TUF Gaming 650B power supplies, and it mentions that CPU power can affect the CPU header.

A
Asianest
Member
97
01-02-2019, 06:15 PM
#4
Does it start up properly? And has the power supply been replaced or is it from an earlier model?
A
Asianest
01-02-2019, 06:15 PM #4

Does it start up properly? And has the power supply been replaced or is it from an earlier model?

D
daemon29
Member
67
01-03-2019, 05:39 PM
#5
it starts up without issues, though there were difficulties before; now it runs fine, but it occasionally shuts down even when the CPU is active. The PSU is brand new.
D
daemon29
01-03-2019, 05:39 PM #5

it starts up without issues, though there were difficulties before; now it runs fine, but it occasionally shuts down even when the CPU is active. The PSU is brand new.

M
MysteryGamerX
Junior Member
4
01-10-2019, 01:04 PM
#6
Sure, let's clarify the situation.
I understand you're asking many questions, and I want to make sure I grasp the full context before providing any answers.
Could you please share more details about what you're trying to understand?
M
MysteryGamerX
01-10-2019, 01:04 PM #6

Sure, let's clarify the situation.
I understand you're asking many questions, and I want to make sure I grasp the full context before providing any answers.
Could you please share more details about what you're trying to understand?

F
FabySergiuRO
Junior Member
17
01-15-2019, 07:00 AM
#7
Yes, I have Cpu-Z and it can provide useful details.
F
FabySergiuRO
01-15-2019, 07:00 AM #7

Yes, I have Cpu-Z and it can provide useful details.

M
midoxilias
Junior Member
5
01-15-2019, 07:27 AM
#8
It's alright, perhaps I didn't capture everything accurately.
M
midoxilias
01-15-2019, 07:27 AM #8

It's alright, perhaps I didn't capture everything accurately.

S
ShadowSolAlpha
Junior Member
3
01-15-2019, 07:36 PM
#9
Checking for the most recent BIOS updates and whether the DDU process has been attempted.
S
ShadowSolAlpha
01-15-2019, 07:36 PM #9

Checking for the most recent BIOS updates and whether the DDU process has been attempted.

D
Der_HauiHD
Member
144
01-21-2019, 05:10 AM
#10
Could it be possible that maybe it shuts down when it has a load?
D
Der_HauiHD
01-21-2019, 05:10 AM #10

Could it be possible that maybe it shuts down when it has a load?

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