Issues encountered when launching and closing the system.
Issues encountered when launching and closing the system.
Hello everyone, I recently assembled a new PC two days ago. Here are the specifications: Motherboard: Asus Rog Strix Z690 E Gaming, WiFi Processor: Intel I9 12900K, SSD: Samsung 970 Evo 500GB + 1 SSD + 2 HDDs (no RAID), Graphics: EVGA GeForce RTX 3080 Ti FTW3 ULTRA GAMING, RAM: G-Skill Trident 5R RGB 32GB, Power Supply: Gigabyte Aorus 850W (lost my cables for the Bequiet 850, will replace it again), Monitor: iO AI OLED.
My issue is that I can't restart or shut down the PC. It's difficult to recreate the situation, but here are some examples:
- Yesterday I played Warzone and tried to shut it down after finishing a session, but no matter how many times I clicked the button, nothing happened.
- Sometimes when installing drivers or uninstalling software, the process stalls or stops, and when trying to restart, Windows stays in a blue screen newstart window.
- When closing Battle.net, nothing happens.
- After plugging in a new USB drive, the file explorer loaded extremely slowly—like a 100MHz processor. I experienced this a few times during hard shutdowns followed by restarts; only RAM and AIO lights turned on, but nothing else.
- In BIOS, I tried XMP1 and Auto Mode, enabled multiclocking, and disabled fast boot, that's about it.
I installed drivers via Asus Amoury and also directly from Evga/Nvidia, but after uninstalling most Asus software again, nothing changed. The SSD is from my old PC and was fine.
Any suggestions on where to look for help? Thanks a lot.
I might start with a clean setup of Windows. It seems like a file might be damaged. I feel this is connected to software issues.
I believe I identified the issue. After using a fresh installation with a new SSD (980pro), everything functioned properly. Then I attempted to install Veracrypt as before, but right after it failed again. It seems there might be a conflict between Veracrypt and the system or its components. Appreciate your advice!