Issues continue to arise during the installation of Windows 10.

F5F Stay Refreshed Software Operating Systems Issues continue to arise during the installation of Windows 10.

TommyTheLommy
Posting Freak

846

11-08-2016, 08:56 AM

I've been attempting to set up Windows 10 on a brand new laptop, but persistent error alerts keep appearing after clicking "Install now." The initial longer message shows first, followed by a shorter one when you click "Ok." I've tried several fixes: using the built-in media creator from Microsoft, using Rufus, cleaning and formatting both the SSD and USB drive, adjusting BIOS settings. I also considered checking and updating the SSD firmware, though I'm unsure how to do that without an operating system. I'm worried about physically opening the laptop to access the SSD on another machine. A review mentioned someone tried opening it but stopped due to difficulty and concern about damage. Additionally, I can't locate any drivers for this model (HP 15s-fq1032nq).

TommyTheLommy

11-08-2016, 08:56 AM #1

PinqNoLag
Member

181

11-08-2016, 09:12 AM

It occurred to me the best approach was downloading all the drivers from the HP website onto a USB drive, then browsing them. After that, I installed the essential ones first—like the hard drive/SSD drivers and CPU—and added the rest later.

PinqNoLag

11-08-2016, 09:12 AM #2

Cuht
Junior Member

11-08-2016, 10:48 AM

I attempted that but unfortunately it doesn’t appear to function. I receive the same two errors, and when I click browse, the USB still shows “No device drivers were found.”

Cuht

11-08-2016, 10:48 AM #3

I attempted that but unfortunately it doesn’t appear to function. I receive the same two errors, and when I click browse, the USB still shows “No device drivers were found.”

Backstaber970
Senior Member

435

11-09-2016, 07:48 PM

I believe you purchased a laptop without any operating system already set up.

Backstaber970

11-09-2016, 07:48 PM #4

I believe you purchased a laptop without any operating system already set up.

xPumma
Member

186

11-10-2016, 03:21 AM

yes

xPumma

11-10-2016, 03:21 AM #5

yes

Emil1234
Member

11-10-2016, 05:08 AM

Visit the manufacturer's website to download all necessary drivers. Use them during the installation process. If the drivers are in an EXE format, unpack them first using command line arguments or a tool like Universal Extractor before trying again. If that doesn't work, install Windows on another computer and then connect the drive to your laptop.

Emil1234

11-10-2016, 05:08 AM #6

karuu91
Member

140

11-10-2016, 05:17 AM

I attempted that but the issues persist. The error message remains "No device drivers were found" even after browsing and using the USB. Since HP support isn't accessible right now, I'm unable to reach them for assistance.

karuu91

11-10-2016, 05:17 AM #7