F5F Stay Refreshed Hardware Desktop Issue with WiFi and Bluetooth after a storm power outage

Issue with WiFi and Bluetooth after a storm power outage

Issue with WiFi and Bluetooth after a storm power outage

H
HydraEliphant
Member
212
06-19-2021, 09:50 AM
#1
Hey there, just had a storm pass by yesterday that made our power flicker. It wasn't the first time this has happened lately. My PC is protected by a surge protector, but when I powered it up, I lost my WiFi connection—built right into the motherboard. I opened Device Manager and saw the Realtek Bluetooth Adapter flagged with a yellow error symbol. I thought maybe Code 43 was the issue, but I didn’t dig deeper. After removing the driver and checking for hardware changes, it reappeared. I restarted the system, but nothing worked. In Device Manager it wasn’t listed at all. Windows settings showed it under Hardware and connection properties, but marked as Not Present with a picture attached. I tried flashing the BIOS on the motherboard, but that didn’t help. Plus, my PC won’t sleep now—it shows a q-code 33 and USB hotplugging fails. The motherboard is past its warranty, so replacing it isn’t an option. If I bought a new WiFi card, I’d be worried about damaging other parts. Any advice would mean a lot!

Specs: Windows 11 Home 64 bit - Version 22H2 (latest), updated June 1, 2023. Hardware ~3.5 years old. AMD Ryzen 2700X, no overclocking. ROG Crosshair VII Hero (WiFi) BIOS 5102 (12/6/2023). 32GB Corsair Vengeance RGB Pro DDR4 3200mHz RAM, MSI GeForce GTX 1660 VENTUS XS (6 GB GDDR5), NVIDIA Studio driver. 250GB Samsung 970 EVO PLUS (Boot Drive) and Seagate Focus 850W power supply.
H
HydraEliphant
06-19-2021, 09:50 AM #1

Hey there, just had a storm pass by yesterday that made our power flicker. It wasn't the first time this has happened lately. My PC is protected by a surge protector, but when I powered it up, I lost my WiFi connection—built right into the motherboard. I opened Device Manager and saw the Realtek Bluetooth Adapter flagged with a yellow error symbol. I thought maybe Code 43 was the issue, but I didn’t dig deeper. After removing the driver and checking for hardware changes, it reappeared. I restarted the system, but nothing worked. In Device Manager it wasn’t listed at all. Windows settings showed it under Hardware and connection properties, but marked as Not Present with a picture attached. I tried flashing the BIOS on the motherboard, but that didn’t help. Plus, my PC won’t sleep now—it shows a q-code 33 and USB hotplugging fails. The motherboard is past its warranty, so replacing it isn’t an option. If I bought a new WiFi card, I’d be worried about damaging other parts. Any advice would mean a lot!

Specs: Windows 11 Home 64 bit - Version 22H2 (latest), updated June 1, 2023. Hardware ~3.5 years old. AMD Ryzen 2700X, no overclocking. ROG Crosshair VII Hero (WiFi) BIOS 5102 (12/6/2023). 32GB Corsair Vengeance RGB Pro DDR4 3200mHz RAM, MSI GeForce GTX 1660 VENTUS XS (6 GB GDDR5), NVIDIA Studio driver. 250GB Samsung 970 EVO PLUS (Boot Drive) and Seagate Focus 850W power supply.

M
MetalMallard
Member
125
06-20-2021, 11:13 PM
#2
It seems I missed the simplest fixes: switching it off and on once more. Completely disconnecting the power source and giving it time cleared everything up. Duh...
M
MetalMallard
06-20-2021, 11:13 PM #2

It seems I missed the simplest fixes: switching it off and on once more. Completely disconnecting the power source and giving it time cleared everything up. Duh...