Issue with the "System Information" window. Seeking essential details about this computer's desktop.
Issue with the "System Information" window. Seeking essential details about this computer's desktop.
Hello friends...
I’m updating the software and hardware on my friend’s older HP desktop, which originally ran Windows 8. It’s now running Windows 10, but the system is in disarray. I know many of you have similar setups with large download folders and old restore points.
I’m working through problems one by one. However, there’s one issue I can’t fix.
I frequently use the built-in Windows “System Information” tool. When I open it, the interface shows a smaller list on the left and a larger screen on the right. But clicking anything doesn’t trigger any changes. It seems other features in Windows 10 are functioning normally.
Could anyone suggest a solution? I’m trying to locate my Windows 10 installation disk so I can boot into the troubleshooter. My CD is Windows 10 Pro, and her computer is Windows 10 Home. Will this still work?
I’m also wondering if third-party tools might help me gather more details—such as partition type (UEFI or GPT), file system (NTFS), model number of the motherboard, BIOS version, etc.?)
Any advice would be greatly appreciated.
Thank you,
mmaroid
Based on what you've shared, it might be wise to save all personal files to an external drive or cloud storage. Visit MS immediately and download the latest W10 image since it won't be available soon and will be harder to find. Make sure this person has the necessary keys for their apps and programs, then reinstall with a fresh setup. It would also be beneficial to think about getting a new affordable 2.5" SSD, no matter what.
Thank you punkncat...
All good suggestions. She retired from a field and now occasionally seeks advice. However, she cannot have any software from her former company installed anymore. I upgraded her slow mechanical HD to a fast Samsung SS drive. I’ll check if I can locate some free or paid software that provides basic information and see how it performs.
Would you think booting to your W 10 Pro CD would still cause issues with her Windows 10 Home installation?
Thanks for the help!
I might have misread, but you mentioned a software and hardware upgrade. If it involves replacing the motherboard or CPU, you'll likely need to reinstall Windows. Should we just focus on upgrading the software instead?
Windows 10 Home and Windows 10 Pro share the same installation media.
Obtain the newest Windows 10 install media from Microsoft.
You'll require an 8GB (or larger) USB flash drive for this process.
https://www.microsoft.com/en-us/software.../windows10
Utilize Disk Management and CPU-Z.