Issue with the Blue Screen of Death occurs when a computer crashes unexpectedly, displaying a blue error screen.
Issue with the Blue Screen of Death occurs when a computer crashes unexpectedly, displaying a blue error screen.
Hello, I've faced some internet issues over the last couple of weeks. It usually works until 8 pm, then it becomes very slow. For testing, I streamed on Twitch starting at 5 pm and managed to finish before 8:30 pm without losing connection. However, about ten minutes after the stream ended, my computer crashed with a blue screen that appeared briefly. After it restarted, my internet again suffered. This is unusual because earlier, when I left my PC running from 1 pm to 8 pm and checked speeds every few hours, the connection worked fine until around 4 pm to 7 pm, after which it dropped. It seems the Blue Screen of Death might offer some clues. I used BlueScreenView to create a dump file: Spoiler ================================================== Dump File : 071517-17737-01.dmp Crash Time : 8/15/2017 8:48:04 PM Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x000000d1 Parameter 1 : 00000000`0000036e Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000001 Parameter 4 : fffff800`03000f15 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+70e40 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.23807 (win7sp1_ldr.170512-0600) Processor : x64 Crash Address : ntoskrnl.exe+70e40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\071517-17737-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 352,018 Dump File Time : 7/15/2017 8:49:04 PM ================================================== Also, the DMP is attached 071517-17737-01.dmp
Suggest trying simple steps here. Replace RAM gently, clean dust from your PC, verify power cable connections, look for driver problems, monitor temperature using HWMONITOR. Run a chkdsk scan on the hard drive and see if it fixes things. Good luck!