F5F Stay Refreshed Software PC Gaming Issue with the 0xc0000005 error while playing

Issue with the 0xc0000005 error while playing

Issue with the 0xc0000005 error while playing

S
sherkan2712
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193
03-04-2019, 08:54 AM
#1
Hello everyone, someone might be able to assist me with this issue. During the game, the app would close without displaying an error message, and to check it, I need to open the Event Visualizer on Windows. I consistently see this error: 0xc0000005-. My setup includes a Ryzen 5 3600, X370F Asus Strix, Seasonic Focus+ Gold 650W, GTX 2070, and GSkill Trident Z. The configuration details are as follows: CL 16 18 18 18 36 48.

The full error event information is:
- Application name: F1_2017.exe, version: 1.0.40.1379, timestamp: 0x5ab3ec7e
- Module name: d3d11.dll, version: 10.0.18362.387, timestamp: 0x7e72d1cb
- Exception code: 0xc0000005
- Error offset: 0x000000000001c54d
- Process ID generating the error: 0x9ec
- Startup process ID: 0x01d584573de619bf
- Application path: F:\Steam\steamapps\common\F1 2017\F1_2017.exe
- Module path: C:\Windows\SYSTEM32\d3d11.dll
- Signal ID: a7fe2e6a-acb6-478a-b280-a15a39592af9

The package name associated with the error is: ID applicazione relativo al pacchetto.

Thank you to anyone who could help me.
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S
sherkan2712
03-04-2019, 08:54 AM #1

Hello everyone, someone might be able to assist me with this issue. During the game, the app would close without displaying an error message, and to check it, I need to open the Event Visualizer on Windows. I consistently see this error: 0xc0000005-. My setup includes a Ryzen 5 3600, X370F Asus Strix, Seasonic Focus+ Gold 650W, GTX 2070, and GSkill Trident Z. The configuration details are as follows: CL 16 18 18 18 36 48.

The full error event information is:
- Application name: F1_2017.exe, version: 1.0.40.1379, timestamp: 0x5ab3ec7e
- Module name: d3d11.dll, version: 10.0.18362.387, timestamp: 0x7e72d1cb
- Exception code: 0xc0000005
- Error offset: 0x000000000001c54d
- Process ID generating the error: 0x9ec
- Startup process ID: 0x01d584573de619bf
- Application path: F:\Steam\steamapps\common\F1 2017\F1_2017.exe
- Module path: C:\Windows\SYSTEM32\d3d11.dll
- Signal ID: a7fe2e6a-acb6-478a-b280-a15a39592af9

The package name associated with the error is: ID applicazione relativo al pacchetto.

Thank you to anyone who could help me.

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J
JGbb
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163
03-06-2019, 03:32 PM
#2
Application Error 0xc0000005 (Access Violation) often results from your device failing to handle the necessary files and configurations needed to operate a specific program or installation. This warning appears when attempting certain software, and its origins can vary widely—ranging from damaged RAM to file corruption, PC settings mismatches, and other technical issues.

We recommend investigating potential damage to Windows system files. The System File Checker (SFC) is a built-in tool in Windows designed to detect and repair corrupted system files. If it identifies any issues, it attempts to restore the affected files from a previously saved backup on your machine.

To execute the System File Checker (SFC), perform these actions:
In the taskbar search bar, input
command prompt, press and hold (or right-click)
Command Prompt,
then choose
Run as administrator
>
Yes.
In the command prompt window, enter
sfc /scannow
(ensure there is a space between sfc and /). The process may take several minutes.

If SFC locates corrupted files and replaces them, restart your computer and verify whether the problem continues.

For additional guidance on using the System File Checker, refer to the official documentation.
https://answers.microsoft.com/en-us/wind...524618d00a
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J
JGbb
03-06-2019, 03:32 PM #2

Application Error 0xc0000005 (Access Violation) often results from your device failing to handle the necessary files and configurations needed to operate a specific program or installation. This warning appears when attempting certain software, and its origins can vary widely—ranging from damaged RAM to file corruption, PC settings mismatches, and other technical issues.

We recommend investigating potential damage to Windows system files. The System File Checker (SFC) is a built-in tool in Windows designed to detect and repair corrupted system files. If it identifies any issues, it attempts to restore the affected files from a previously saved backup on your machine.

To execute the System File Checker (SFC), perform these actions:
In the taskbar search bar, input
command prompt, press and hold (or right-click)
Command Prompt,
then choose
Run as administrator
>
Yes.
In the command prompt window, enter
sfc /scannow
(ensure there is a space between sfc and /). The process may take several minutes.

If SFC locates corrupted files and replaces them, restart your computer and verify whether the problem continues.

For additional guidance on using the System File Checker, refer to the official documentation.
https://answers.microsoft.com/en-us/wind...524618d00a

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