Issue with Sound Card causing repeated disconnections during gameplay. Uncertain about the solution.
Issue with Sound Card causing repeated disconnections during gameplay. Uncertain about the solution.
I own a Creative Sound Blaster Audigy FX 106db sound card. While gaming in Discord with friends, my audio cuts out regardless of the game I play. Using a Sennheiser PC37X headset, I often have to disconnect and reconnect the dual 3.5mm jack to restore sound. Initially, I thought the card wasn't seated correctly, but it's firmly connected to my motherboard. I've confirmed my audio drivers are up to date, yet the issue persists. My only guesses are a power supply fault or a Windows 11 compatibility problem. Streaming in Discord also causes audio drops. If anyone has suggestions to resolve this, please share—this has been quite frustrating. Thanks ahead.
When sharing a troubleshooting thread, provide your complete system details. List the specifications to your build as follows:
CPU:
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PSU:
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Include the PSU age along with its make and model. BIOS version for your motherboard at this time.
Windows 11 compatibility problem
Is the OS installed via a Windows 10 upgrade route or did you start with Windows 11?
Attempt to obtain drivers designed for Windows 10 from here:
https://support.creative.com/Products/Pr...udigy%20Fx
and install it with elevated permissions, such as right-clicking the installer and selecting Run as Administrator.