Issue with RAM installation – system fails to start on slots B1 and B2
Issue with RAM installation – system fails to start on slots B1 and B2
I assembled the PC using the provided list but it fails when RAM sticks are placed in slots B1 or B2. During startup fans activate and RGB lights illuminate. After a few seconds it powers off and restarts. The screen remains off with no beep, though the speaker works. Keyboard response is absent. Swapping RAM into A1/A2 functions normally but reduces speed to 2133 MHz. The motherboard appears fully operational per vendor testing. Possible solutions?
When a stick is placed in B1 or B2, the system fails to start, regardless of the contents in the remaining slots. This means A2/B2 won't function either.
I've returned it to the supplier, who verified it using my CPU with a different RAM setup. They confirmed all slots are functional.