Issue with NZXT H9 Elite case audio not functioning.

F5F Stay Refreshed Hardware Desktop Issue with NZXT H9 Elite case audio not functioning.

Issue with NZXT H9 Elite case audio not functioning.

Issue with NZXT H9 Elite case audio not functioning.

A

A93
Member

62

01-05-2020, 11:23 PM

#1

I recently installed the NZXT H9 Elite case for my PC. After updating all my components inside, the headphone jack on the top panel only shows static from the left side of my headphones. I’ve verified the motherboard connector is fine, and the USB ports on the case are functioning properly. When I connect my headphones directly to the motherboard, everything works perfectly, but the cable isn’t long enough to reach my desk. I’ve reinstalled the audio drivers, yet the issue persists. Any advice would be greatly appreciated. My system runs an Intel i7-1100F, RTX 3060ti, and an Asus PRIME B560M-A AC motherboard.

A

A93

01-05-2020, 11:23 PM #1

I recently installed the NZXT H9 Elite case for my PC. After updating all my components inside, the headphone jack on the top panel only shows static from the left side of my headphones. I’ve verified the motherboard connector is fine, and the USB ports on the case are functioning properly. When I connect my headphones directly to the motherboard, everything works perfectly, but the cable isn’t long enough to reach my desk. I’ve reinstalled the audio drivers, yet the issue persists. Any advice would be greatly appreciated. My system runs an Intel i7-1100F, RTX 3060ti, and an Asus PRIME B560M-A AC motherboard.

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audi497mks
Senior Member

601

01-06-2020, 06:36 AM

#2

Verify if the HD Audio is connected to the MB via the case.

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audi497mks

01-06-2020, 06:36 AM #2

Verify if the HD Audio is connected to the MB via the case.

E

edjea
Junior Member

45

01-06-2020, 11:51 AM

#3

I connected what I have to my device, but I’m not sure which HD audio cable to use.

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edjea

01-06-2020, 11:51 AM #3

I connected what I have to my device, but I’m not sure which HD audio cable to use.

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OGStewy
Junior Member

22

01-06-2020, 12:49 PM

#4

It would resemble this and be saved in your MB (which one do you use?)

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OGStewy

01-06-2020, 12:49 PM #4

It would resemble this and be saved in your MB (which one do you use?)

S

sheepbottle5
Junior Member

44

01-07-2020, 12:48 AM

#5

Here is what you have.

S

sheepbottle5

01-07-2020, 12:48 AM #5

Here is what you have.

V

voxxe
Junior Member

15

01-08-2020, 05:47 AM

#6

Well then, it's not like that. I don't know, sorry.

V

voxxe

01-08-2020, 05:47 AM #6

Well then, it's not like that. I don't know, sorry.

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delorme38
Junior Member

17

01-12-2020, 03:21 AM

#7

I just resolved the issue! I connected it to the incorrect location on the motherboard… sorry about that. Appreciate your support!

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delorme38

01-12-2020, 03:21 AM #7

I just resolved the issue! I connected it to the incorrect location on the motherboard… sorry about that. Appreciate your support!