Issue with NVMe SSD inside external case missing from Windows detection.
Issue with NVMe SSD inside external case missing from Windows detection.
I bought two NVMe 2TB SSDs and two external cases in September. Their files were mostly similar except for a few missing items. I loaded movies and shows for an employee who needed entertainment during long deployments. I stored around 400 films and several series to keep him busy until he returned home. My main problem began soon after the second drive arrived. My mother liked having a collection of content for emergencies—like internet outages or when she was away. I organized everything into simpler folders, then copied it over. At first, they looked almost identical, except I removed certain titles from my mom’s drive and another from the soldiers’. The second drive, which I’ll call #2, connected to her Samsung TV so she could watch directly. A few days later, after copying the data, I transferred it to my PC, which was the only device it ever touched. Windows blocked access, citing permission issues, though I couldn’t recall the exact message. This caused me stress because I needed to hand over the first drive before the soldier left, and I didn’t have any files saved elsewhere due to limited space on my PC (still a problem). I eventually adjusted the permissions on the drive itself, allowing access so it could be viewed from the TV. It worked—crisis avoided. I made sure to give the soldier the second drive, knowing it would be useless if I couldn’t troubleshoot remotely. After about two months, I decided to test a different method. I removed the drive from the TV and plugged it into my router instead. This time it worked smoothly on both my PC and phone, even on Android devices. Later, when I went out for a week-long cruise, I brought the drive along in case we needed to watch shows at night using a laptop connected to the TV. However, when I tried to show my dad the list of titles by connecting it to his Samsung TV, nothing appeared. I tried other ports and even used my own laptop, but the drive still wouldn’t show up in Windows—no letter, no error. The blue LED stayed on, and Device Manager recognized the enclosures controller, but the problem persisted. This inconsistency is frustrating, especially after it worked perfectly before. I’ve already removed the drive from its case, checked for damage, and confirmed it’s fine physically. The issue remains unresolved, leaving me worried about its reliability.
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