Issue with no display during startup - occasionally occurs
Issue with no display during startup - occasionally occurs
I'm experiencing some inconsistent problems with my YM computer. When I power it on, everything seems to work without issues and games run smoothly. However, there are times when the GPU fans won't activate when I press the power button, which stops the monitor from displaying anything. This makes me have to turn it off by holding the power button. The red VGA light on my motherboard suggests a possible GPU problem. I haven't found a solution; sometimes fixing it involves unplugging and reconnecting the cables or letting it sit for a while. There are no changes to my BIOS or GPU, and the GPU was purchased in September 2024. My build details are as follows: [link provided]. The monitor is a TUF Asus gaming screen, 24 inches, paired with a 22-inch Lenovo ThinkVision monitor as my secondary display.
page not located through link
Probably I should first verify the power connection from the power supply to the GPU. Examine the plastic connector, check if any wires are being forced out. A faulty connection often causes insufficient power (mostly with old white Molex connectors; black PCIe connectors may overheat and damage connections). Some setups use splitters from one PSU power line, which can be problematic.
Sleep bugs might also stop the system from activating.
Update BIOS and drivers, then run powercfg.exe /energy to view the report. Systems with connected coolers via USB sometimes face issues with Windows sleep states that turn off the USB to save energy. (Use Control Panel or Device Manager: right-click USB hub → Power Management tab, disable Windows from turning it off.)
You may also check the BIOS to confirm if your power supply voltages are reported correctly—expected values are around 12V, 5V, and 3.3V, with deviations within 5% or 10%.
My bad sorry. I have linked it now
https://pcpartpicker.com/user/steveylee9...iew=JpBK7P
I have gotten the powercfg report. Additional i checked the voltage from BIOS :
CPU CORE: 1.392
CPU NB/SOC: 1.026
CPU 1P8: 1844
DRAM: 1.2
CHIPSET CORE: 1.048
SYSTEM 12V: 12.072
SYSTEM 5V: 5.030
Do you have any idea if these are fine and if the report is okay?
Power Efficiency Diagnostics Report
Computer Name
DESKTOP-S6S7U1C
Scan Time
2025-04-19T17:37:17Z
Scan Duration
60 seconds
System Manufacturer
Micro-Star International Co., Ltd.
System Product Name
MS-7C94
BIOS Date
09/04/2024
BIOS Version
1.L1
OS Build
26100
Platform Role
PlatformRoleDesktop
Plugged In
true
Process Count
312
Thread Count
5636
Report GUID
{9a45a70a-7f62-4174-9ebb-34145d984baa}
Analysis Results
Errors
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance
USB\VID_046D&PID_0AB5&MI_00\8&3593be6f&0&0000
Requesting Driver Device
Logitech G733 Gaming Headset
System Availability Requests:System Required Request
A kernel component has made a request to prevent the system from automatically entering sleep.
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name
USB Composite Device
Host Controller ID
PCI\VEN_1022&DEV_43EE
Host Controller Location
PCI bus 2, device 0, function 0
Device ID
USB\VID_1532&PID_0091
Port Path
10,2
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name
USB Composite Device
Host Controller ID
PCI\VEN_1022&DEV_43EE
Host Controller Location
PCI bus 2, device 0, function 0
Device ID
USB\VID_046D&PID_C349
Port Path
10,1
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name
Generic USB Hub
Host Controller ID
PCI\VEN_1022&DEV_43EE
Host Controller Location
PCI bus 2, device 0, function 0
Device ID
USB\VID_05E3&PID_0610
Port Path
10
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name
G733
Host Controller ID
PCI\VEN_1022&DEV_43EE
Host Controller Location
PCI bus 2, device 0, function 0
Device ID
USB\VID_046D&PID_0AB5
Port Path
10,4
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name
Xbox Gaming Device
Host Controller ID
PCI\VEN_1022&DEV_43EE
Host Controller Location
PCI bus 2, device 0, function 0
Device ID
USB\VID_20D6&PID_2052
Port Path
9
CPU Utilisation
😛
rocessor utilisation is high
The average processor utilisation during the trace was high. The system will consume less power when the average processor utilisation is very low. Review processor utilisation for individual processes to determine which applications and services contribute the most to total processor utilisation.
Average Utilisation (%)
14.13
Warnings
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period
10000
Requesting Process ID
19976
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period
10000
Requesting Process ID
19540
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period
10000
Requesting Process ID
11904
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period
10000
Requesting Process ID
21032
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period
10000
Requesting Process ID
7712
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period
10000
Requesting Process ID
17240
Requesting Process Path
\Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period
10000
Requesting Process ID
3692
Requesting Process Path
\Device\HarddiskVolume4\Windows\System32\audiodg.exe
CPU Utilisation:Analysis Error
Analysis was partially unsuccessful. Some results are available, but they may be incomplete.
Information
Platform Timer Resolution
😛
latform Timer Resolution
The default platform timer resolution is 15.6 ms (15625000 ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100 ns units)
156250
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period
10000
Requesting Process ID
19976
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Calling Module Stack
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Program Files (x86)\Microsoft\EdgeWebView\Application\135.0.3179.73\msedge.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period
10000
Requesting Process ID
19540
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager
Calling Module Stack
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager.dll
\Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period
10000
Requesting Process ID
11904
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe
Calling Module Stack
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.15341\Qt5Core.dll
\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.15341\battle.net.dll
\Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period
10000
Requesting Process ID
21032
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe
Calling Module Stack
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\Qt5Core.dll
\Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period
10000
Requesting Process ID
7712
Requesting Process Path
\Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe
Calling Module Stack
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period
10000
Requesting Process ID
17240
Requesting Process Path
\Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe
Calling Module Stack
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period
10000
Requesting Process ID
3692
Requesting Process Path
\Device\HarddiskVolume4\Windows\System32\audiodg.exe
Calling Module Stack
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\audiodg.exe
\Device\HarddiskVolume4\Windows\System32\rpcrt4.dll
\Device\HarddiskVolume4\Windows\System32\combase.dll
\Device\HarddiskVolume4\Windows\System32\rpcrt4.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
\Device\HarddiskVolume4\Windows\System32\kernel32.dll
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
Power Policy:Active Power Plan
The current power plan in use
Plan Name
OEM Balanced
Plan GUID
{381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policy
😛
ower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality
Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimise for quality or power savings when playing video.
Quality Mode
Optimise for Video Quality
Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported
false
S2 Sleep Supported
false
S3 Sleep Supported
true
S4 Sleep Supported
true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported
false
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
0
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
130
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
1
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
130
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
2
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
130
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
3
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
130
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
4
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
127
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
5
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
127
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
6
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
120
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
7
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
120
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
8
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
116
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
9
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
116
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
10
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
123
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities
😛
rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group
0
Index
11
Idle State Count
2
Idle State Type
ACPI Idle © States
Nominal Frequency (MHz)
3600
Maximum Performance Percentage
123
Lowest Performance Percentage
47
Lowest Throttle Percentage
15
Performance Controls Type
ACPI Collaborative Processor Performance Control
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
check if there is a firmware update available for your Logitech G733 headset. It seems the device is preventing sleep mode, possibly due to incorrect system settings. The graphics card detected activity but the headset blocked sleep features. You might have a system that doesn’t properly wake up or a power-saving feature that’s active. Ensure your keyboard supports wake settings if using a USB port, and verify BIOS options for sleep management. Some versions require disabling sleep on connected devices to comply with regulations. You can also disable the headset’s sleep function through the control panel under multimedia settings. If you need further help, refer to the Microsoft support link provided.
I have verified that my firmware on the headset is current.
I also modified every USB port to prevent it from turning off the device for power savings.
The error continues. It functioned this afternoon around 3 o'clock; I turned off the computer and it didn’t boot again.
I have also unplugged all connections from the back of my PC, but power remains active and the GPU fans don’t start up. The red VGA light stays on.
When the system boots normally, the fans operate and the VGA light disappears. I’m unsure if this is connected to the USB issue.
if you have the ability to boot, attempt to install the updated chipset driver and Realtek driver for your motherboard. I believe this is the right board. (verify it matches your motherboard)
https://www.msi.com/Motherboard/MAG-B550...ort#driver
AMD Chipset Driver version 2025-01-22
Realtek HD Universal Driver version 2025-04-11
many usb functions are directed through the pci/e bus, and if a failure occurs it may prevent other devices on the bus from working (such as a gpu).
consider going into bios, turning off unused hardware, saving the settings, and then restarting. (if you manage to capture video)
motherboard vga led indicates the GPU/PCIe/M.2 device isn't detected or failed. You may try removing the GPU, inserting it elsewhere, verifying power connections, and attempting a BIOS boot. If successful, check for video output. The motherboard was released in July 2020. Possible causes include a faulty power supply line or the GPU itself. It might help to remove the GPU card and connect an HDMI cable directly to the built-in video port to see if it appears.
Thanks for the assistance johnbl, I'll give those a shot and see if they work. But I'm having trouble getting my PC to start up at all. If I can't boot it, I might have to take it to a local repair shop. I don't usually rely on them, but I'm running out of patience and options.