F5F Stay Refreshed Hardware Desktop Issue with Mystery Stuttering On High End PC. No fix found after a year of troubleshooting.

Issue with Mystery Stuttering On High End PC. No fix found after a year of troubleshooting.

Issue with Mystery Stuttering On High End PC. No fix found after a year of troubleshooting.

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Tracyy14
Member
133
11-13-2024, 08:25 PM
#11
I just checked. It doesn't appear to have problems in safe mode, though I haven't been able to run detailed tests there. I'll share the latencymon results soon.
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Tracyy14
11-13-2024, 08:25 PM #11

I just checked. It doesn't appear to have problems in safe mode, though I haven't been able to run detailed tests there. I'll share the latencymon results soon.

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Hydrust
Member
210
11-13-2024, 08:25 PM
#12
Only the desktop pauses should suggest this could be software-based. If it were hardware-related, it would handle it elsewhere.

Consider reinstalling Windows, disconnecting the internet prior to installation, and turning off the automatic device install feature.
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Hydrust
11-13-2024, 08:25 PM #12

Only the desktop pauses should suggest this could be software-based. If it were hardware-related, it would handle it elsewhere.

Consider reinstalling Windows, disconnecting the internet prior to installation, and turning off the automatic device install feature.

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bishopboys68
Posting Freak
899
11-13-2024, 08:25 PM
#13
Here are some Latencymon findings.
The initial two entries appear on Windows 10.
The subsequent two are on Windows 11 prior to updating graphics drivers.
The last result is captured while playing a game.
Notably, Latencymon only displays problems after sitting idle for a period. It doesn’t flag issues during stuttering. The task manager shows no unusual activity except for occasional Ethernet spikes. The unusual spike at the end of the GPU was caused by closing the game just as I took the screenshot.
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bishopboys68
11-13-2024, 08:25 PM #13

Here are some Latencymon findings.
The initial two entries appear on Windows 10.
The subsequent two are on Windows 11 prior to updating graphics drivers.
The last result is captured while playing a game.
Notably, Latencymon only displays problems after sitting idle for a period. It doesn’t flag issues during stuttering. The task manager shows no unusual activity except for occasional Ethernet spikes. The unusual spike at the end of the GPU was caused by closing the game just as I took the screenshot.

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RedFruit
Junior Member
5
11-13-2024, 08:25 PM
#14
Run the game offline, connect the network cable when needed for launch. Consider turning off audio as well.
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RedFruit
11-13-2024, 08:25 PM #14

Run the game offline, connect the network cable when needed for launch. Consider turning off audio as well.

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silvertooth98
Member
181
11-13-2024, 08:25 PM
#15
I just tried it, but it didn't work. It seems like turning off the audio drivers didn't stop the audio from working. I ended up having to remove them.
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silvertooth98
11-13-2024, 08:25 PM #15

I just tried it, but it didn't work. It seems like turning off the audio drivers didn't stop the audio from working. I ended up having to remove them.

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SUPERTJH
Junior Member
5
11-13-2024, 08:25 PM
#16
Attempted but nothing worked. The system still installs drivers automatically despite the settings being disabled. I tried using RegEdit, but the required setting wasn't available there.
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SUPERTJH
11-13-2024, 08:25 PM #16

Attempted but nothing worked. The system still installs drivers automatically despite the settings being disabled. I tried using RegEdit, but the required setting wasn't available there.

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youginger
Junior Member
38
11-13-2024, 08:25 PM
#17
Windows has its own drivers and can't stop them. The automatic device driver updates through the secondary tier from MS are what I was hoping for. Probably not that then.

I'm wondering, aren't you moving the mouse slightly without realizing or dragging it over a specific spot on the mouse pad where tracking drops? Try avoiding using the mouse in the game and see if it still pauses.
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youginger
11-13-2024, 08:25 PM #17

Windows has its own drivers and can't stop them. The automatic device driver updates through the secondary tier from MS are what I was hoping for. Probably not that then.

I'm wondering, aren't you moving the mouse slightly without realizing or dragging it over a specific spot on the mouse pad where tracking drops? Try avoiding using the mouse in the game and see if it still pauses.

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SkeptiCat
Member
75
11-13-2024, 08:25 PM
#18
I understand. It's not a typical mouse problem. I've tested three different mice and set up the PC in various locations. The stutter is linked to audio distortion in certain games, especially when using the scroll wheel in Google Chrome.
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SkeptiCat
11-13-2024, 08:25 PM #18

I understand. It's not a typical mouse problem. I've tested three different mice and set up the PC in various locations. The stutter is linked to audio distortion in certain games, especially when using the scroll wheel in Google Chrome.

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kulan3
Member
174
11-13-2024, 08:25 PM
#19
If available, use a TV or monitor with speakers and set GPU audio as the default.
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kulan3
11-13-2024, 08:25 PM #19

If available, use a TV or monitor with speakers and set GPU audio as the default.

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Harambe_Lives
Member
184
11-13-2024, 08:25 PM
#20
I tried again and noticed some improvement. No more desktop stuttering, and no stuttering in Civilization 6 anymore. Still experience very slight, occasional stuttering while scrolling on Chrome, though it's not as severe as before. It seems to occur mainly when images load. Cities Skylines still has audio issues but maybe this is just a game problem. I plan to test more games later and run productivity apps, then share the results. Things are looking better now.
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Harambe_Lives
11-13-2024, 08:25 PM #20

I tried again and noticed some improvement. No more desktop stuttering, and no stuttering in Civilization 6 anymore. Still experience very slight, occasional stuttering while scrolling on Chrome, though it's not as severe as before. It seems to occur mainly when images load. Cities Skylines still has audio issues but maybe this is just a game problem. I plan to test more games later and run productivity apps, then share the results. Things are looking better now.

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