Issue with link between Screen and the Computer
Issue with link between Screen and the Computer
I switched to a certified ultra-speed HDMI 2.1 cable that supports 48 Gbps, replacing the original DP cable. Now the issue has shifted. When the PC tries to boot again—like when the screen goes into sleep mode—it suddenly reports it’s out of range. This happened for the first time after using the new cable. The first connection slot failed with an error message, but the second one worked. After a reboot, it’s functioning again.
In my settings, I can now select a 4K resolution, which isn’t listed as recommended by Windows. It seems this setting might be enabled or available through another method. My screen doesn’t actually support 4K, yet the “out of range” message appears. What could be causing this?
Ninjas_R_OP
12-17-2023, 02:40 AM #1Hey! I encountered an odd issue with my PC and monitor setup. Recently I upgraded both, but everything seems to function properly until a certain moment. Sometimes when the computer starts up, it won’t display anything on the screen—just a black screen with no image, though the sound works fine. I’m sure the system is fully booted. To resolve this, I’d turn off and then power it back on. This problem also appears after making changes in BIOS or saving settings before rebooting.
I switched to a certified ultra-speed HDMI 2.1 cable that supports 48 Gbps, replacing the original DP cable. Now the issue has shifted. When the PC tries to boot again—like when the screen goes into sleep mode—it suddenly reports it’s out of range. This happened for the first time after using the new cable. The first connection slot failed with an error message, but the second one worked. After a reboot, it’s functioning again.
In my settings, I can now select a 4K resolution, which isn’t listed as recommended by Windows. It seems this setting might be enabled or available through another method. My screen doesn’t actually support 4K, yet the “out of range” message appears. What could be causing this?
It's likely Windows is attempting to display a 4k output, but your monitor can't handle it. This often points to a driver problem. Check if your monitor needs an updated driver from the manufacturer. For GPU issues, try using DDU and reinstalling the graphics driver—it may fix bugs or file errors in your system. If you're still unsure, test with both HDMI and DisplayPort connections simultaneously; it might resolve the issue without causing damage. Good luck!
UnderwearDood
12-22-2023, 03:45 PM #5My screen needs drivers I've already installed and verified as up to date, along with the latest BIOS and GPU updates. I haven't tested DDU yet, which could be worth trying. If Windows is attempting to force 4K display on my monitor, what alternatives would you recommend? Should I switch to a different DP cable? Did I purchase an HDMI that seems overly good, making it sound odd? Could this be the issue? I'm quite confused. My display supports UW resolution and 240 Hz, offering DP 1.4 and HDMI 2.1 connections, matching my GPU capabilities.
Start by checking your drivers and reinstalling them. If Windows manages to adjust on its own, that’s the optimal fix. I looked at my Nvidia control panel, which offers settings for all resolutions and even lets you set a custom one, but there’s no way to block a resolution your GPU can handle. I’m not sure about using the registry—it seems too dangerous. Make sure you back up any important files and consider starting fresh with a new Windows instead of altering the registry. It doesn’t seem possible to fix this issue. An appropriate HDMI cable must match your resolution and refresh rate requirements; exceeding what’s considered adequate won’t work. The same applies to a DP cable. Likely the issue lies in Windows recognizing the display mode as supported, which is usually a driver problem. If that fails, the manufacturer of your monitor might be able to assist. Good luck!
Chessmaster
12-25-2023, 09:08 PM #7I completed the DDU process and suspect another cable change might be necessary. During the DDU setup I had to enter safe mode which it refused, showing persistent errors (out of range), no ports functioning, and frequent restarts. I returned to the original DP cable I initially used, which was problematic, allowing me to proceed with the DDU. Everything is now resolved using the DP cable, though 4K resolution is no longer available as before. Now it displays a connection status for PC/Console when using DP. In my previous picture it indicated HDTV mode when connected to HDMI, but I suspect the cable might be optimized for TV rather than gaming monitors. When I purchased the HDMI cable, two similar cables were present with identical specifications; one was labeled for gaming monitors, which seemed unusual since they were identical. I opted for the one that appeared more appealing and will test it later after finishing the DDU with the HDMI connection. So far it has booted properly even with the HDMI cable, though future stability is uncertain. I’ll wait a few days and if the issue persists, I’ll consider the alternative cable. This strange glitch seems persistent, as if something is always off. It’s been 14 years since I last assembled a PC from scratch.
Eldiablo84100
12-25-2023, 11:06 PM #8Unlikely, though your display may not perform optimally under the Windows version you have; however, it's highly improbable
Cartercarnage
12-26-2023, 12:50 AM #9I don't think there is a big difference between TV and Gaming cables. Some cables support ethernet through hdmi, but that's the most of it AFAIK. Do you want a low cost test ? Buy a hdmi cable from a dollar store. These are usually good enough for most monitors and won't break the bank.
Empty_creeper
12-26-2023, 02:38 AM #10It’s been some time now, and it might still be early, but things appear to be improving. I didn’t attempt to revert to the old DP-cable, since it seems to be functioning well now. The recommendation to switch to a certified ultra-high-speed HDMI and use DDU seems to have resolved the problem. My PC boots more quickly than before—speedier even now, with the loading icon almost invisible during startup. I can still access BIOS, which confirms everything is operating correctly. I’m not sure how such a significant change in boot time could happen, but it did. I’ve noted your first reply as a solution. I hope this continues and I don’t have to revert.