Issue with Kernel-Power crashes during gaming on a new PC
Issue with Kernel-Power crashes during gaming on a new PC
Finished first pc build around a week ago and since day one been experiencing sudden shutdowns exclusively when running games. I will be playing something and all of a sudden, screen will turn black, I hear a click noise from my pc, and the lights shut off, all at once. I am completely lost and have no idea how to fix this.
I’m unable to reliably reproduce the issue— sometimes it’ll occur within 20m of launching a game like GTA V, but then other times I'm able to run something like that one game about building forts (actual name appears to be flagged for spam) for hours on end with all the ray tracing and whatnot maxed on highest settings. Most common trigger for the sudden crashes appears to be when trying to apply any sort of graphic settings changes inside a game, but other times I can change them just fine. The shutdowns have occurred mid game as well, but with slightly less frequency.
Specs are as follows, I purchased everything brand new:
7800x3d
MSI 5060 ti 16gb
GIGABYTE B850 AORUS ELITE WIFI7
Corsair RM750e
Corsair vengeance ddr5 32GB ram
I have so far tried:
reseating all cables in my psu & motherboard
removing GPU drivers with DDU and reinstalling directly from NVIDIA
starting over with fresh windows 11 installation
updating BIOS to latest version
disabling integrated graphics in BIOS
running sfc /scannow (returned fine)
plugging pc into a different surge protector and outlet
unplugging riser cable and slotting GPU directly into the motherboard
collecting HWiNFO logs- found nothing that immediately stood out to me. The img attached displays some of the final values prior to a crash across some (I think relevant for me to be monitoring) categories
leaving synthetic benchmarks (Furmark, Unigine Superposition, Cinebench, 3Dmark free version) to run for extended periods of time, which never resulted in a shutdown.
Setting GPU power limit to 83% (lowest it goes for me in MSI afterburner)
If anybody has any suggestions I would be truly grateful to hear them. I’m getting desperate enough to just try and go through the hassle of returning every single component while my window is still open.
Welcome to the forums, newcomer!
Specs are as follows, I purchased everything brand new:
7800x3d
MSI 5060 ti 16gb
GIGABYTE B850 AORUS ELITE WIFI7
Corsair RM750e
Corsair vengeance ddr5 32GB ram
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
starting over with fresh windows 11 installation
Recreating your bootable USB installer to rule out a corruption + installing the OS in offline mode?
CPU model is AMD 7800x3d with a cooler from Lian Li Hydroshift II 360 TL.
Motherboard is GIGABYTE B850 AORUS ELITE WIFI7 ICE rev. 1.x (current BIOS F6).
Memory includes Corsair Vengeance DDR5 RAM 32GB (2x16GB) at 6400MHz.
Storage consists of a Samsung 990 EVO PLUS SSD 2TB.
Graphics card is MSI RTX 5060 Ti 16G Gaming Trio OC.
Power supply is Corsair RM750e ATX with 3.1 PCIe 5.1 and 750W capacity.
Chassis is HAVN HS420 VGPU.
Operating system is Windows 11.
Monitor is Dough Spectrum One.
I haven't turned on EXPO before, but I looked in my BIOS and it's still turned off.