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Issue with internet speed on WiFi

Issue with internet speed on WiFi

J
jkjk0707
Junior Member
3
12-17-2016, 12:37 AM
#1
Hello there. I’ve been observing that my PC’s internet connection is significantly slower compared to my phone’s, even though I use an iPhone 12. After running a Ookla Speedtest on both devices, I saw download speeds of 79mbps and upload speeds of 86mbps for the iPhone, while my PC only managed 24mbps down and 4mbps up. I’m puzzled by this discrepancy, especially since my PC appears to be in good condition. I’d really appreciate any advice or help from someone with more experience.
J
jkjk0707
12-17-2016, 12:37 AM #1

Hello there. I’ve been observing that my PC’s internet connection is significantly slower compared to my phone’s, even though I use an iPhone 12. After running a Ookla Speedtest on both devices, I saw download speeds of 79mbps and upload speeds of 86mbps for the iPhone, while my PC only managed 24mbps down and 4mbps up. I’m puzzled by this discrepancy, especially since my PC appears to be in good condition. I’d really appreciate any advice or help from someone with more experience.

D
diamondemma1
Junior Member
19
12-19-2016, 12:44 AM
#2
Check the rates you receive from your internet service provider. Review the contract or advertised plan details. Perform a speed test from your computer directly linked to the ISP equipment via Ethernet. Identify the model of your ISP device and any routers, switches, or APs on your network. Determine the model of your PC's Wi-Fi card. Assess the distance between your PC and the wireless source, noting any obstacles like walls or floors.
D
diamondemma1
12-19-2016, 12:44 AM #2

Check the rates you receive from your internet service provider. Review the contract or advertised plan details. Perform a speed test from your computer directly linked to the ISP equipment via Ethernet. Identify the model of your ISP device and any routers, switches, or APs on your network. Determine the model of your PC's Wi-Fi card. Assess the distance between your PC and the wireless source, noting any obstacles like walls or floors.

V
Vayneofhate79
Member
215
12-25-2016, 03:32 AM
#3
Also, if your router is positioned in front of the PC and the PC only has antennas on the back, the device itself might be obstructing the connection. Premium PCs often include antennas that can be mounted on top for this purpose, and you can typically locate these items on eBay from individuals who aren't actively using WiFi.
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Vayneofhate79
12-25-2016, 03:32 AM #3

Also, if your router is positioned in front of the PC and the PC only has antennas on the back, the device itself might be obstructing the connection. Premium PCs often include antennas that can be mounted on top for this purpose, and you can typically locate these items on eBay from individuals who aren't actively using WiFi.

J
JGBCRAFT
Member
65
12-26-2016, 06:18 PM
#4
The connection speeds I receive should exceed 100mbps both ways. I’m unable to perform a speed test using an Ethernet cable. I’m not sure about that. My WiFi adapter is a Tp-link 802.11ac model. My computer is located on the same floor as the router, though there are many walls between us. Despite this, I have some extenders—some look like UFOs or disks—that I think might help.
J
JGBCRAFT
12-26-2016, 06:18 PM #4

The connection speeds I receive should exceed 100mbps both ways. I’m unable to perform a speed test using an Ethernet cable. I’m not sure about that. My WiFi adapter is a Tp-link 802.11ac model. My computer is located on the same floor as the router, though there are many walls between us. Despite this, I have some extenders—some look like UFOs or disks—that I think might help.

2
20pega
Member
218
12-29-2016, 05:34 AM
#5
My computer has two antennas on the back side, but I’m unsure how to direct them because my router is farther away and I can’t aim them precisely at it.
2
20pega
12-29-2016, 05:34 AM #5

My computer has two antennas on the back side, but I’m unsure how to direct them because my router is farther away and I can’t aim them precisely at it.

C
Citrine1108
Member
50
12-30-2016, 10:54 AM
#6
Which specific model are you using? And what is your WiFi router? Do you have a screenshot of the connection from Windows that shows the Link speed? And anything from your router that shows how the client is connected to the WiFi...Protocol (e.g 802.11ac), and SNR / dB. Also anything that shows how your wifi is configured e.g Channel Width
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Citrine1108
12-30-2016, 10:54 AM #6

Which specific model are you using? And what is your WiFi router? Do you have a screenshot of the connection from Windows that shows the Link speed? And anything from your router that shows how the client is connected to the WiFi...Protocol (e.g 802.11ac), and SNR / dB. Also anything that shows how your wifi is configured e.g Channel Width

P
pizzalover830
Junior Member
13
01-18-2017, 04:40 AM
#7
You haven’t touched the device directly. Check its hardware details in the system properties. Signal strength decreases as you move away or due to obstacles. Misplaced extenders or repeaters may amplify weak signals, worsening the issue. Consider restarting everything. Use a WiFi analyzer app to scan both 2.4 and 5GHz bands and review the results.
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pizzalover830
01-18-2017, 04:40 AM #7

You haven’t touched the device directly. Check its hardware details in the system properties. Signal strength decreases as you move away or due to obstacles. Misplaced extenders or repeaters may amplify weak signals, worsening the issue. Consider restarting everything. Use a WiFi analyzer app to scan both 2.4 and 5GHz bands and review the results.

N
NatsukiFX
Junior Member
26
01-18-2017, 05:30 AM
#8
It's unclear how to view your PC's hardware details. The performance difference between your phone and PC might be due to other factors.
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NatsukiFX
01-18-2017, 05:30 AM #8

It's unclear how to view your PC's hardware details. The performance difference between your phone and PC might be due to other factors.

S
SmartBoysFart
Member
211
01-20-2017, 12:39 AM
#9
To find your specific model, look at the device details or settings menu. For WiFi configuration, check the network settings or connected devices list.
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SmartBoysFart
01-20-2017, 12:39 AM #9

To find your specific model, look at the device details or settings menu. For WiFi configuration, check the network settings or connected devices list.

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GamerRick_
Member
64
01-20-2017, 04:00 AM
#10
On Windows, click the Start/Windows icon and choose Device Manager. Navigate to 'Network adapters'. Alternatively, open Start/Windows and search for wifi settings. In the resulting window, select your network's SSID and scroll down. You’ll see details such as your adapter’s model and link speed information. This process helps identify why connectivity issues occur. With the data you share, we can infer that your device should be reaching the network’s full capacity, as smartphone chipsets and antennas generally perform better than those in PCs. Also, since you can’t directly connect to the router or ISP device, it’s likely a stationary unit. Desktop WiFi antennas have limited tuning options unless using an adapter with a USB extension. They’re also affected by obstacles, causing signal loss. Your router’s signal isn’t always strong everywhere—it’s usually omnidirectional and weakens with distance, blockages, and interference. Some client adapters are more efficient at picking up signals, but speeds will decrease over longer distances. Visit the router or ISP device, open its admin panel, and check for brand or model information.
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GamerRick_
01-20-2017, 04:00 AM #10

On Windows, click the Start/Windows icon and choose Device Manager. Navigate to 'Network adapters'. Alternatively, open Start/Windows and search for wifi settings. In the resulting window, select your network's SSID and scroll down. You’ll see details such as your adapter’s model and link speed information. This process helps identify why connectivity issues occur. With the data you share, we can infer that your device should be reaching the network’s full capacity, as smartphone chipsets and antennas generally perform better than those in PCs. Also, since you can’t directly connect to the router or ISP device, it’s likely a stationary unit. Desktop WiFi antennas have limited tuning options unless using an adapter with a USB extension. They’re also affected by obstacles, causing signal loss. Your router’s signal isn’t always strong everywhere—it’s usually omnidirectional and weakens with distance, blockages, and interference. Some client adapters are more efficient at picking up signals, but speeds will decrease over longer distances. Visit the router or ISP device, open its admin panel, and check for brand or model information.