Issue with ethernet card onboarding
Issue with ethernet card onboarding
Hi, your Realtek Gaming 2.5GbE family controller stopped working yesterday, even though it worked before. I uninstalled it via Device Manager, but when scanning for new hardware it didn’t show up. The onboard LAN is enabled in BIOS, and it was recognized in Internet Options before, but I couldn’t reset the card. Now the PC doesn’t see it at all.
Do you know if Microsoft released an update for your device?
If it isn’t listed in the device managers, that’s a significant warning.
You might want to try a few approaches to see if you can recover.
First, power off the machine and disconnect the power source.
For safety, unplug the power supply from the wall so the motherboard receives no power, including standby.
Then attempt to boot from a Linux USB drive.
These usually come with a browser pre-installed.
Most include drivers for standard Ethernet chips.
If you manage to open a website, it should confirm the Ethernet is functional.
It shouldn’t connect to Wi-Fi because it doesn’t recognize the network name or password.
Once that’s done, start looking for an Ethernet card add-in.
These are relatively affordable.
Shutting down the machine and unplugging it resolved the issue; it was clear and now connected, thanks to everyone.