Issue with D.O.C.P causing system crash during startup

176

01-26-2020, 06:28 AM

I assembled my initial PC with these details:
Ryzen 5 3600 processor
16GB RAM (two 8GB modules)
Asus Rog B550-f motherboard
GTX 1660 Ti graphics card
I aimed to reach memory speeds of 3200 MHz by enabling DOCP. I adjusted the BIOS settings and selected a predefined profile labeled as profile#1 in the DOCP menu. After restarting, my PC crashed when trying to open Windows. I’m unfamiliar with these steps and need guidance to resolve the issue.
Your support would be very much appreciated.

Lorentz4Ever

01-26-2020, 06:28 AM #1

someberry_PvP
Junior Member

01-26-2020, 07:49 AM

Is there a different memory profile available? Also, could you provide the exact model number of the RAM?

someberry_PvP

01-26-2020, 07:49 AM #2

Is there a different memory profile available? Also, could you provide the exact model number of the RAM?

Jorski
Member

219

02-05-2020, 01:00 PM

I don't understand how to access that. In the dropdown, there was just one profile available. My RAM model is Team T-Force Vulcan Z 16GB (2x 8GB) DDR4 3200MHz Memory.

Jorski

02-05-2020, 01:00 PM #3

I don't understand how to access that. In the dropdown, there was just one profile available. My RAM model is Team T-Force Vulcan Z 16GB (2x 8GB) DDR4 3200MHz Memory.

TalemStudios
Junior Member

02-13-2020, 03:36 AM

latest bios?

TalemStudios

02-13-2020, 03:36 AM #4

latest bios?

The_D3mon
Senior Member

694

02-13-2020, 04:55 AM

I'm not sure if these are the most recent bios. You can verify by checking the company's website or contacting them directly.

The_D3mon

02-13-2020, 04:55 AM #5

I'm not sure if these are the most recent bios. You can verify by checking the company's website or contacting them directly.

evogeli
Member

249

02-13-2020, 06:10 AM

If your memorys are in A1/B1 dimms, try switching them in A2/B2 dimms. I faced the same problem, but this resolved it. I only needed to reinstall Windows since it didn’t recognize the memorys in the other dimms.

evogeli

02-13-2020, 06:10 AM #6

NoxchiBorz204
Junior Member

02-13-2020, 10:28 PM

Update at 1202 with bios flashback available.

NoxchiBorz204

02-13-2020, 10:28 PM #7

Update at 1202 with bios flashback available.