Issue with Control Center 3.0 experiencing crashes.

F5F Stay Refreshed Software General Software Issue with Control Center 3.0 experiencing crashes.

HawkerSeaFury
Junior Member

02-01-2021, 04:31 AM

Hey there! I just purchased a new laptop and started exploring the built-in control utility (see this link). The interface functions smoothly, with good fan speed control and smart charging. However, it crashes when I select the LED keyboard option. It's just a small inconvenience, but I'd prefer it to work properly.

I've switched to Windows 10 instead of the included Windows 11, possibly during a reinstall. Maybe some drivers got lost in the process. I've also applied all the latest Windows Update Center updates.

Could someone please assist with this? Thanks a lot!

HawkerSeaFury

02-01-2021, 04:31 AM #1

NLyousef
Junior Member

02-02-2021, 08:29 PM

Update your post with complete laptop specifications and operating system details. Check Reliability History/Monitor and Event Viewer; either tool might be recording relevant error codes, warnings, or events shortly before or during the crashes.

NLyousef

02-02-2021, 08:29 PM #2

Spiegelmeister
Member

02-08-2021, 11:10 AM

Updated!

Spiegelmeister

02-08-2021, 11:10 AM #3

Updated!

jReew
Member

02-16-2021, 08:30 AM

I figured it out, explored the system drive in the Program Files folder and discovered a folder that doesn't seem to belong to Windows. It contained several driver installer files, and after running them all, the problem resolved itself.

jReew

02-16-2021, 08:30 AM #4

pilpluck
Member

02-16-2021, 07:00 PM

Moderator note: Thread without date to remove self-awarded Best Answer.

pilpluck

02-16-2021, 07:00 PM #5

Moderator note: Thread without date to remove self-awarded Best Answer.