Issue with black screen or system freeze following installation of an RX 6800 graphics card.
Issue with black screen or system freeze following installation of an RX 6800 graphics card.
Hi there, I see you're just starting out with building computers. It can be confusing at first, but let's try to understand what might be going on. You mentioned upgrading from an RX 6600 to an RX 6800, and everything else remains the same except for a new GPU. Here are your current details:
- RAM: 5700 x 16 GB
- Motherboard: Gigabyte B550 M.2
- CPU: RX 6800 (Thermaltake Toughpower GX2)
- Power Supply: 80+ Gold, 600W
- Storage: 1 TB M.2 TeamGroup Cardea 2
- Fans: 2 intake, 1 CPU cooler, 1 exhaust
When playing games like FH5-High On Life, your system sometimes freezes and black-screens. The GPU temperature stays below 75°C, and the CPU stays around 50-55°C. You mentioned running a stress test and seeing no freezing at high temps. Your RAM tests also came back clean.
You’ve experienced random shutdowns with the old RX 6600, but now you’re unsure if it’s related to power issues or something else. Since your PSU seems to be delivering enough power, it’s possible the problem lies elsewhere—like a failing GPU, bad RAM, or even a loose connection.
Given your time constraints, it might help to:
- Check for any error codes or logs
- Ensure all cables are secure
- Consider running diagnostics with a different power supply if possible
- If you’re comfortable, try a clean installation of the new GPU
Let me know what you find, and we can go from there. You're not alone in this!
It seems like the issue might be related to the power supply unit. A decent PSU is important, and even a 600W one would be sufficient for a 6800 series processor.
It seems the setup remains active and locked down, but doesn’t fully shut off. The issue might be related to a low-capacity power supply. I’ve been gaming for about an hour without any problems. The only change is not using the wireless headphones—just monitoring speakers. Are you thinking of a more affordable option that could handle the load better?
Not sure about this? I'm just starting out. It seems the BIOS needs to be fairly recent, since folks had problems earlier with my motherboard not supporting certain chips right after a new release. My board came with an updated version that didn't require flashing for my 5700X.
Yes, it might be a brownout causing the system to stop completely but still trigger an error. Consider updating the BIOS first, as suggested by @191x7—no cost involved. You could also attempt to reduce the power limit in the Radeon adrenaline software to see if that resolves the issue.
You're from a budget PSU country—please let me know so I can check the prices for you.