F5F Stay Refreshed Hardware Desktop Issue with black screen during pre-boot, BIOS and Boot Menu?

Issue with black screen during pre-boot, BIOS and Boot Menu?

Issue with black screen during pre-boot, BIOS and Boot Menu?

I
ILovepugs290
Junior Member
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2
05-16-2016, 04:16 AM
#1
The PC setup is complete. I powered it up, configured the BIOS, and installed Windows 10. Now, upon turning on the machine, I no longer encounter preboot prompts, BIOS screen, or boot menu. The monitor turns on but flickers, displaying no image. After a few attempts, it boots into Windows normally. However, during startup, the preboot screen appears but remains dark. If I remove the new GPU and install the older GTX 1650, the preboot functionality resumes. Once Windows loads again after a restart, the preboot screen returns to darkness until I switch GPUs.

I've tried several solutions without success:
- Simply re-seating the GPU without replacing it.
- Reconnecting power cables to the GPU.
- Resetting BIOS using motherboard pins.
- Updating BIOS to the latest version.

Potential fixes I consider:
Because the monitor uses HDMI and the GPU only has one HDMI port with three DisplayPorts, I haven't tested other ports on the GPU yet. I might need an adapter soon. Could it be that the GPU's HDMI output isn't sufficiently low-level?
I'm planning to swap GPUs again to see if an image appears and to disable FastBoot (excluding MSI FastBoot, which is already disabled).

Anyone have experience with this issue? Thanks!
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I
ILovepugs290
05-16-2016, 04:16 AM #1

The PC setup is complete. I powered it up, configured the BIOS, and installed Windows 10. Now, upon turning on the machine, I no longer encounter preboot prompts, BIOS screen, or boot menu. The monitor turns on but flickers, displaying no image. After a few attempts, it boots into Windows normally. However, during startup, the preboot screen appears but remains dark. If I remove the new GPU and install the older GTX 1650, the preboot functionality resumes. Once Windows loads again after a restart, the preboot screen returns to darkness until I switch GPUs.

I've tried several solutions without success:
- Simply re-seating the GPU without replacing it.
- Reconnecting power cables to the GPU.
- Resetting BIOS using motherboard pins.
- Updating BIOS to the latest version.

Potential fixes I consider:
Because the monitor uses HDMI and the GPU only has one HDMI port with three DisplayPorts, I haven't tested other ports on the GPU yet. I might need an adapter soon. Could it be that the GPU's HDMI output isn't sufficiently low-level?
I'm planning to swap GPUs again to see if an image appears and to disable FastBoot (excluding MSI FastBoot, which is already disabled).

Anyone have experience with this issue? Thanks!

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O
Omarhh
Member
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217
05-21-2016, 02:27 PM
#2
which display device are you employing? Consider testing with a television or another monitor.
what bios version have you set up?
apply the standard bios configurations in bios, then save and close.
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O
Omarhh
05-21-2016, 02:27 PM #2

which display device are you employing? Consider testing with a television or another monitor.
what bios version have you set up?
apply the standard bios configurations in bios, then save and close.

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D
diyu_
Member
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123
05-21-2016, 03:59 PM
#3
Thank you for the response. The monitor in question is a Samsung S24D330 with BIOS version 7E06vAC. It seems the recommended fixes didn't resolve the problem.
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D
diyu_
05-21-2016, 03:59 PM #3

Thank you for the response. The monitor in question is a Samsung S24D330 with BIOS version 7E06vAC. It seems the recommended fixes didn't resolve the problem.

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S
sniperboy650
Senior Member
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735
05-21-2016, 05:24 PM
#4
also consider updating intel and try downgrading the bios until it functions properly
keep it at a minimum of aa9
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S
sniperboy650
05-21-2016, 05:24 PM #4

also consider updating intel and try downgrading the bios until it functions properly
keep it at a minimum of aa9

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L
loltribo
Posting Freak
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870
05-21-2016, 11:03 PM
#5
I attempted both options but the issue continues.
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L
loltribo
05-21-2016, 11:03 PM #5

I attempted both options but the issue continues.

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S
Shadowbird_
Member
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71
05-29-2016, 11:30 AM
#6
Fixed! A suitable display port for the HDMI adapter and switching to one of the display ports resolved the problem. Appreciate all the suggestions!
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S
Shadowbird_
05-29-2016, 11:30 AM #6

Fixed! A suitable display port for the HDMI adapter and switching to one of the display ports resolved the problem. Appreciate all the suggestions!

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