Issue with AMD Ryzen 5 8500G

StyleTrick
Senior Member

744

09-20-2023, 01:35 AM

You have a BIOS motherboard BIOSTAR B650MT paired with a Ryzen 5 8500G. The BIOS is updated for a compatible version and it detects the CPU but not the integrated graphics. Visiting the AMD website to download drivers doesn’t show up properly, and your screen doesn’t display anything. Try checking the driver installation path, ensure you’re using the latest drivers, and verify that the GPU settings are correctly configured in BIOS. If issues persist, contact AMD support for further assistance.

StyleTrick

09-20-2023, 01:35 AM #1

nini0212
Junior Member

09-27-2023, 04:27 AM

No, I did not try an older driver version.

nini0212

09-27-2023, 04:27 AM #2

No, I did not try an older driver version.

Lips
Senior Member

624

09-27-2023, 10:54 AM

Yes

Lips

09-27-2023, 10:54 AM #3

Yes

xLikax
Member

173

09-27-2023, 11:53 AM

Sure! Please let me know if you'd like me to share a screenshot or if you need further assistance.

xLikax

09-27-2023, 11:53 AM #4

Sure! Please let me know if you'd like me to share a screenshot or if you need further assistance.

hotsaucecoe
Junior Member

09-28-2023, 04:53 PM

Usually these details aren't visible, but after installing the AMD update tool, the screen stops showing and I can open Windows in Safe Mode. There I can view the integrated graphics driver, though it doesn’t appear in the BIOS.

hotsaucecoe

09-28-2023, 04:53 PM #5

Unfrugal
Member

09-29-2023, 12:38 AM

The BIOS isn't displaying any driver details or integrated video data. The differences come from the Windows drivers installed. Do you have a graphics card available to try inside the system?

Unfrugal

09-29-2023, 12:38 AM #6

The BIOS isn't displaying any driver details or integrated video data. The differences come from the Windows drivers installed. Do you have a graphics card available to try inside the system?

mochoa360
Junior Member

09-29-2023, 09:07 AM

I have only the integrated graphics, yet I can still use windows through the built-in graphics. I’m confused about why the Radeon 740m appears in safe mode but doesn’t function properly.

mochoa360

09-29-2023, 09:07 AM #7

I have only the integrated graphics, yet I can still use windows through the built-in graphics. I’m confused about why the Radeon 740m appears in safe mode but doesn’t function properly.