Issue with abrupt restarts and black screens observed.

F5F Stay Refreshed Hardware Desktop Issue with abrupt restarts and black screens observed.

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RainbowGirl328
Member

108

12-15-2023, 04:17 PM

#11

Thank you for your guidance! I just changed the PSUs, and if it happens again I'll definitely turn it on.

RainbowGirl328

12-15-2023, 04:17 PM #11

Thank you for your guidance! I just changed the PSUs, and if it happens again I'll definitely turn it on.

nalapups
Member

102

12-18-2023, 12:33 AM

#12

After reviewing the CPU details, would you like me to adjust the settings to 5200 within the BIOS?

nalapups

12-18-2023, 12:33 AM #12

After reviewing the CPU details, would you like me to adjust the settings to 5200 within the BIOS?

ConDal26
Member

12-18-2023, 01:37 AM

#13

All enabled, changed the PSU and got the same outcome.
It stays on for 5-6 hours in idle with nothing running, that works. Returned to use it and within 2 minutes of starting it froze, showing black screens and automatic restart. I’m pretty sure it’s the drive or RAM now? Any thoughts?
Update: swapped RAM and same result! We’ve now changed the NVMEs. If this doesn’t fix it, I think it might be a motherboard problem?

ConDal26

12-18-2023, 01:37 AM #13

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