F5F Stay Refreshed Hardware Desktop Issue resolved after restarting the system.

Issue resolved after restarting the system.

Issue resolved after restarting the system.

F
FELIPE369
Member
234
02-04-2021, 04:22 PM
#1
Hi guys, I'm experiencing some issues with by newest build (March 2022), and I'm honestly not really sure how to continue debugging it, so I'm looking for some input on how to proceed or how to limit number of possible root causes. My build: CPU: Ryzen 5 5600X MB: ROG Strix B550-E GPU: ROG Strix RTX 3080 10GB RAM: Corsair Vengeance PRO 2x16 GB DDR4-3600 CL18 PSU: Corsair RM1000x Main SSD: Samsung 970 Evo Plus 500GB Monitors: 2x ASUS VG27A 1440p G-Sync, running in 165Hz-mode. Windows 11 build 22621 Bios v. 2803, 28-04-2022 The issue: I sometimes experience overall bad performance from my PC when gaming, mainly seen on FPS going from 120-200 range normally to 30-60 range when the issue is present. The video feed is also visibly less smooth with stutters etc. I'm using World of Warcraft as the reference through out this description, but the issue is the same across all games I've tested, and has a similar %-wise impact on the FPS. If i'm running a game on one screen and a Twitch stream/YouTube video on the other, both are clearly effected, and typically the stream/video can drop to what looks like 10-20 FPS. To fix the issue - All I have to do it to reboot the system, and then everything is back at its normal/expected performance level. I haven't found a way to replicate the issue yet, but it seems like it's more frequent if I've been browsing the web for a while, before I start gaming. I don't recall seeing the issue if I boot and launch a game directly. Overall, I think I'm seeing the issue 15-25% of the times I'm using my PC. I've never seen the issue carry when I've rebooted. Troubleshooting so far: Updating Windows, GPU-drivers, BIOS at various times since March 2022. Tried to set my monitors for 144Hz instead of the "overclocked" 165Hz. Running only 1 monitor. Using different ports on the GPU. Nothing has had any effect on the issue. Attachments: I've captured data from HW Monitor, CPU-Z and GPU-Z at both when everything was running OK and the same when the issue was present. (differentiated by the "Bad_" and "Good_" prefix. Both are captured when playing World of Warcraft, at the exact same conditions internally in the game. What I notice myself is there's quite a difference in GPU-load, but also for PerfCap Reason (Being "Idle" when performance is good, and "VRel" when its bad). I don't know what to take from this directly, but hoping for some advice here I hope I've added enough information - If there's anything missing, please let me know and I provide it as quickly as I can! Thanks in advance! Bad_CPU-Z.html Bad_HWMonitor.txt Good_CPU-Z.html Good_HWMonitor.txt
F
FELIPE369
02-04-2021, 04:22 PM #1

Hi guys, I'm experiencing some issues with by newest build (March 2022), and I'm honestly not really sure how to continue debugging it, so I'm looking for some input on how to proceed or how to limit number of possible root causes. My build: CPU: Ryzen 5 5600X MB: ROG Strix B550-E GPU: ROG Strix RTX 3080 10GB RAM: Corsair Vengeance PRO 2x16 GB DDR4-3600 CL18 PSU: Corsair RM1000x Main SSD: Samsung 970 Evo Plus 500GB Monitors: 2x ASUS VG27A 1440p G-Sync, running in 165Hz-mode. Windows 11 build 22621 Bios v. 2803, 28-04-2022 The issue: I sometimes experience overall bad performance from my PC when gaming, mainly seen on FPS going from 120-200 range normally to 30-60 range when the issue is present. The video feed is also visibly less smooth with stutters etc. I'm using World of Warcraft as the reference through out this description, but the issue is the same across all games I've tested, and has a similar %-wise impact on the FPS. If i'm running a game on one screen and a Twitch stream/YouTube video on the other, both are clearly effected, and typically the stream/video can drop to what looks like 10-20 FPS. To fix the issue - All I have to do it to reboot the system, and then everything is back at its normal/expected performance level. I haven't found a way to replicate the issue yet, but it seems like it's more frequent if I've been browsing the web for a while, before I start gaming. I don't recall seeing the issue if I boot and launch a game directly. Overall, I think I'm seeing the issue 15-25% of the times I'm using my PC. I've never seen the issue carry when I've rebooted. Troubleshooting so far: Updating Windows, GPU-drivers, BIOS at various times since March 2022. Tried to set my monitors for 144Hz instead of the "overclocked" 165Hz. Running only 1 monitor. Using different ports on the GPU. Nothing has had any effect on the issue. Attachments: I've captured data from HW Monitor, CPU-Z and GPU-Z at both when everything was running OK and the same when the issue was present. (differentiated by the "Bad_" and "Good_" prefix. Both are captured when playing World of Warcraft, at the exact same conditions internally in the game. What I notice myself is there's quite a difference in GPU-load, but also for PerfCap Reason (Being "Idle" when performance is good, and "VRel" when its bad). I don't know what to take from this directly, but hoping for some advice here I hope I've added enough information - If there's anything missing, please let me know and I provide it as quickly as I can! Thanks in advance! Bad_CPU-Z.html Bad_HWMonitor.txt Good_CPU-Z.html Good_HWMonitor.txt

K
Kyonae
Member
66
02-13-2021, 01:11 AM
#2
It seems like background tasks gradually drain your CPU power over time. Restarting helps temporarily, but issues can accumulate and require repeated fixes. Try basic adjustments: ensure Windows settings for performance and gaming are enabled. Keep only necessary apps running during startup to reduce background load. It’s also wise to verify that no unnecessary programs are scheduled at boot. Voltage limits might affect performance too, so limiting power usage could be a factor. Overall, managing resource usage is key to maintaining stability.
K
Kyonae
02-13-2021, 01:11 AM #2

It seems like background tasks gradually drain your CPU power over time. Restarting helps temporarily, but issues can accumulate and require repeated fixes. Try basic adjustments: ensure Windows settings for performance and gaming are enabled. Keep only necessary apps running during startup to reduce background load. It’s also wise to verify that no unnecessary programs are scheduled at boot. Voltage limits might affect performance too, so limiting power usage could be a factor. Overall, managing resource usage is key to maintaining stability.

J
Jack80156
Member
60
02-13-2021, 09:42 AM
#3
1st – a more recent BIOS version is available.
2nd – the newest chipset drivers have been downloaded from AMD.
3rd – the latest vBios or firmware for the GPU is installed.
4th – Smart Access Memory and resizable BAR are enabled.
5th – Disabling MultiPlane Overlay MPO has been tested.
J
Jack80156
02-13-2021, 09:42 AM #3

1st – a more recent BIOS version is available.
2nd – the newest chipset drivers have been downloaded from AMD.
3rd – the latest vBios or firmware for the GPU is installed.
4th – Smart Access Memory and resizable BAR are enabled.
5th – Disabling MultiPlane Overlay MPO has been tested.

M
MasterChi101
Member
117
02-20-2021, 04:32 PM
#4
I think I'm quite familiar with the apps that launch with Start-Up and keep a close eye on them. I've set up optimization options for games in Windows. However, I haven't checked background processes when I notice the problem—next time I'll pay more attention. Appreciate your feedback!

1 - Yes! I forgot about that. I downloaded it and will attempt it again if the issue continues, as per your instructions.
2 - Yes – I already have version 4.11.15.342.
3 - Not sure. I received "4.02.71.40.9B". According to Techpowerup, this is the latest. Nvidia says it should come from the manufacturer. But ASUS doesn't list anything about BIOS/Firmware in their support section?
4 - No, that setting wasn't turned on. I've enabled it now.
5 - Not applicable – I've saved this for testing. Since I can't reproduce the issue, I'll wait to see if it resolves with the SAM. If not, I'll try others one by one, hoping to identify what causes the problem. Thanks!
M
MasterChi101
02-20-2021, 04:32 PM #4

I think I'm quite familiar with the apps that launch with Start-Up and keep a close eye on them. I've set up optimization options for games in Windows. However, I haven't checked background processes when I notice the problem—next time I'll pay more attention. Appreciate your feedback!

1 - Yes! I forgot about that. I downloaded it and will attempt it again if the issue continues, as per your instructions.
2 - Yes – I already have version 4.11.15.342.
3 - Not sure. I received "4.02.71.40.9B". According to Techpowerup, this is the latest. Nvidia says it should come from the manufacturer. But ASUS doesn't list anything about BIOS/Firmware in their support section?
4 - No, that setting wasn't turned on. I've enabled it now.
5 - Not applicable – I've saved this for testing. Since I can't reproduce the issue, I'll wait to see if it resolves with the SAM. If not, I'll try others one by one, hoping to identify what causes the problem. Thanks!