F5F Stay Refreshed Hardware Desktop Issue reported with Glorious Model O

Issue reported with Glorious Model O

Issue reported with Glorious Model O

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CutiePie45
Junior Member
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27
06-13-2016, 06:55 PM
#1
Today I moved my PC and unplugged all the USB devices, then reconnected them. Now the mouse isn’t working. I tried plugging it back in again but got a "USB cable not recognized" error. I updated the firmware, but it kept showing "Waiting..". I also opened the software, which said the device was disconnected. The mouse LEDs are functioning, but I’m unsure what to do next.
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C
CutiePie45
06-13-2016, 06:55 PM #1

Today I moved my PC and unplugged all the USB devices, then reconnected them. Now the mouse isn’t working. I tried plugging it back in again but got a "USB cable not recognized" error. I updated the firmware, but it kept showing "Waiting..". I also opened the software, which said the device was disconnected. The mouse LEDs are functioning, but I’m unsure what to do next.

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Q
QuintenvH2001
Member
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183
06-13-2016, 11:25 PM
#2
Have you attempted using the mouse on a recognized functional donor device, such as a computer or laptop at a friend or neighbor's residence? If the problem continues on a donor system, it indicates the peripheral may be faulty.
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Q
QuintenvH2001
06-13-2016, 11:25 PM #2

Have you attempted using the mouse on a recognized functional donor device, such as a computer or laptop at a friend or neighbor's residence? If the problem continues on a donor system, it indicates the peripheral may be faulty.

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