Issue occurring during gameplay with crashes and freezes, yet no details appear in the event logs.
Issue occurring during gameplay with crashes and freezes, yet no details appear in the event logs.
After many issues with a previous build donewith a friend, (dodgy overheating cpu). I decided to go nuclear, scrap it for parts and order a configurated system at a specialized retailer. Mainly because my friend got sick/injured and I wanted to have somewhere to go if things went wrong.
While it ll started of well, I find myself running into a similar issue I had before. While gaming sometimes (not even demanding games), the screen goes black, the sound is distorted and the pc resets. This also happend in the previous build, however there is a crucial difference. When going through the Event logs, there is nothing helpful. Previous specificly mentioned a cpu/processor issue. Now there is nothing
https://imgur.com/a/OCDl7QV
There isnt even a regularity to when it happens. sometimes after ten minutes, sometimes never in a 3h gaming session.
MBD: B650 gaming
CPU: Ryzen 7 7800X3D
GPU: Radeon RX 7800XT
RAM: 32GB
Windows 11
One thing that has crossed my mind since it happened with two pcs now, is that maybe its an outlet issue. Old old pc had a 750W psu, new ones both have 850. Unfortunately all outlets in the room the pc is in are on the same row. So changing there doesnt solve anything (already tried). Its also difficult to move it elsewhere because of space issues, and given how irregular the crashes happen, its difficult to test
So myy questions are: anything I can do to get more information? doesn the outlet thing makes sense, or is it just a red herring?
850W Corsair full build, but it seems it doesn't want to be included with the image... https://imgur.com/a/lUMosAO View: https://imgur.com/a/lUMosAO The powerboard (meaning the outlets) isn't equipped with a surge protector. Is it a power supply problem? A UPS might help?
Only a few weeks passed, yet I believed it was fixed by removing a Windows gameservice component. However, the crashing turned out to be more than just a side effect. The bios was recently updated, and last week I ran some hardware tests (prime95, occt), but none detected any issues. So, are we still dealing with the power supply problem?
it seems to be a fresh PSU, possibly a new setup.
i’m not sure if i should blame the PSU if similar issues occurred on another machine.
maybe that’s why i inquired about the power source—perhaps a UPS could assist.
how are the temperatures? overheating is a concern since it can lead to restarts.
I believe I resolved the issue. Followed the advice from another source to include bios and turned on "power loading" from automatic. No more shutdowns.