F5F Stay Refreshed Hardware Desktop Issue Occurred: Computer Crashes Suddenly Under Heavy CPU Load

Issue Occurred: Computer Crashes Suddenly Under Heavy CPU Load

Issue Occurred: Computer Crashes Suddenly Under Heavy CPU Load

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EpicSword55
Member
213
12-06-2023, 04:10 AM
#1
Hello everyone,
I’m facing a concerning problem with my computer that I’d appreciate any guidance you can share.

Problem Description:
My PC frequently shuts down suddenly, almost like a power cut, particularly when performing heavy CPU tasks such as playing demanding games like Call of Duty. It operates normally for a short time before stopping abruptly. After shutdown, I notice clicking sounds and other noises coming from the machine. This behavior began after I moved to a new place, and it hasn’t been an issue before.

Troubleshooting Steps Taken:
- Inspected all power connections – they seem secure.
- Monitored temperatures – CPU and GPU temps stayed between 40-60°C, coolant temp around 31-36°C, which is within normal range during gameplay.
- Updated drivers and the operating system.

PC Specifications:
- GPU: Nvidia RTX 4070 Ti
- CPU: Intel Core i7-9700F @ 3.00GHz
- Motherboard: MSI Z390-A PRO
- Power Supply: 850 Watt 80 PLUS Gold Corsair
- RAM: 32GB

Based on these details, I believe the issue may relate to electrical or power supply problems, though I’m not certain. Have anyone else encountered similar symptoms, or do you have any suggestions on how to address this?
Thank you in advance for your assistance and advice!
E
EpicSword55
12-06-2023, 04:10 AM #1

Hello everyone,
I’m facing a concerning problem with my computer that I’d appreciate any guidance you can share.

Problem Description:
My PC frequently shuts down suddenly, almost like a power cut, particularly when performing heavy CPU tasks such as playing demanding games like Call of Duty. It operates normally for a short time before stopping abruptly. After shutdown, I notice clicking sounds and other noises coming from the machine. This behavior began after I moved to a new place, and it hasn’t been an issue before.

Troubleshooting Steps Taken:
- Inspected all power connections – they seem secure.
- Monitored temperatures – CPU and GPU temps stayed between 40-60°C, coolant temp around 31-36°C, which is within normal range during gameplay.
- Updated drivers and the operating system.

PC Specifications:
- GPU: Nvidia RTX 4070 Ti
- CPU: Intel Core i7-9700F @ 3.00GHz
- Motherboard: MSI Z390-A PRO
- Power Supply: 850 Watt 80 PLUS Gold Corsair
- RAM: 32GB

Based on these details, I believe the issue may relate to electrical or power supply problems, though I’m not certain. Have anyone else encountered similar symptoms, or do you have any suggestions on how to address this?
Thank you in advance for your assistance and advice!

C
Chatter
Member
143
12-06-2023, 05:14 AM
#2
Welcome to the forums, newcomer! How are you managing that processor? BIOS version for your motherboard? You might want to check your board for any bulging capacitors.
Power Supply: 850 Watt 80 PLUS Gold Corsair
Corsair is the manufacturer of the unit, and 850W is the claimed wattage. 80Plus Gold indicates the efficiency rating. What model was the unit before the RTX4070Ti?
What graphics card were you using before installing the RTX4070Ti?
C
Chatter
12-06-2023, 05:14 AM #2

Welcome to the forums, newcomer! How are you managing that processor? BIOS version for your motherboard? You might want to check your board for any bulging capacitors.
Power Supply: 850 Watt 80 PLUS Gold Corsair
Corsair is the manufacturer of the unit, and 850W is the claimed wattage. 80Plus Gold indicates the efficiency rating. What model was the unit before the RTX4070Ti?
What graphics card were you using before installing the RTX4070Ti?

T
ThroatSlash
Junior Member
35
12-08-2023, 03:00 AM
#3
Verify your wall outlet for correct grounding and polarity. A basic tester costs $10.
What is the model of your Corsair PSU?
Is it sufficient age to raise any issues?
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ThroatSlash
12-08-2023, 03:00 AM #3

Verify your wall outlet for correct grounding and polarity. A basic tester costs $10.
What is the model of your Corsair PSU?
Is it sufficient age to raise any issues?

T
Tanhu
Member
212
12-08-2023, 08:52 AM
#4
Corsair Liquid Cooling H100I Elite is being monitored via an iCUE app. I believe this is the correct model, as it seems to have been bought within the last three years. The previous GPU was a 1070 Ti. The BIOS is the latest AMI BIOS 7B98v1E released on November 8, 2022. Features include: Windows 11 compatibility, updated CPU microcode, default Secure Boot settings changed, and better Intel DG2 VGA card support.
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Tanhu
12-08-2023, 08:52 AM #4

Corsair Liquid Cooling H100I Elite is being monitored via an iCUE app. I believe this is the correct model, as it seems to have been bought within the last three years. The previous GPU was a 1070 Ti. The BIOS is the latest AMI BIOS 7B98v1E released on November 8, 2022. Features include: Windows 11 compatibility, updated CPU microcode, default Secure Boot settings changed, and better Intel DG2 VGA card support.

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HarvardCoco
Junior Member
17
12-08-2023, 12:56 PM
#5
I don't believe it's old enough to be a concern, is it an outlet tester? It looks like a wiring problem might be involved. I'm currently testing and changed the USB connections; no strange behavior has appeared for several hours. I'll run more tests soon.
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HarvardCoco
12-08-2023, 12:56 PM #5

I don't believe it's old enough to be a concern, is it an outlet tester? It looks like a wiring problem might be involved. I'm currently testing and changed the USB connections; no strange behavior has appeared for several hours. I'll run more tests soon.