Issue limited to certain devices on your hosting service. Need assistance!
Issue limited to certain devices on your hosting service. Need assistance!
I'm facing an issue with FTP on my setup. At one hosting provider I have two Linux virtual servers, a dedicated Linux server, and a Windows virtual server. My FTP program allows up to 12 files at once, but when connecting to any of these servers I encounter errors like "Connection timed out or server hung up." The server you're trying to reach might be limiting connections. However, on the Windows server everything works smoothly with no such restrictions. The files transfer quickly—about 2 seconds for 100 megabits. My Linux machines always get the error. The only solution is lowering the simultaneous file limit in my FTP settings to 4 or 5, which slows things down. My provider says the maximum allowed is 50, but I need help figuring this out.
We cannot eliminate the chance it might be a routing problem on their side. From your message, it seems your FTP client is showing "Connection Timed Out" when you attempt to connect to the FTP server. You mentioned encountering this error while trying to access the Dedicated Server or any of the Virtual Servers, but not with Windows. You have one Windows Dedicated Server, one Windows Virtual Server, and two Linux Virtual Servers. Does this indicate a Linux-specific problem, or is it happening on the Dedicated Server and the two Linux Virtual Servers? It’s crucial for us to understand this because if the issue arises on Linux rather than Windows, it could point to configuration differences. For example, SELinux might prevent FTP from connecting to certain ports or uploading to specific directories that aren’t properly configured with the correct SELinux context. I’d suggest trying a different protocol like SFTP or HTTP to check for upload issues. If files still upload without problems, it’s likely a configuration issue, which means we need to dig deeper into your setup. Please let us know what FTP software you’re using, and feel free to share any logs or configuration details—though I won’t include sensitive information like IP addresses or passwords.