F5F Stay Refreshed Software Operating Systems Issue encountered during Windows installation on Windows 11.

Issue encountered during Windows installation on Windows 11.

Issue encountered during Windows installation on Windows 11.

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H
HellNether
Senior Member
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731
09-02-2021, 01:42 AM
#1
Hi, I own an Acer Predator Helios 300 from 2018. I used the Windows installation media tool to get a bootable USB drive, then tried installing Windows but it didn’t work. After that, I downloaded a Windows 10 ISO file and attempted the same process with Rufus, but nothing changed. Additionally, I recently installed an M.2 SSD in Kingstone KC2500 (250 GB).
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H
HellNether
09-02-2021, 01:42 AM #1

Hi, I own an Acer Predator Helios 300 from 2018. I used the Windows installation media tool to get a bootable USB drive, then tried installing Windows but it didn’t work. After that, I downloaded a Windows 10 ISO file and attempted the same process with Rufus, but nothing changed. Additionally, I recently installed an M.2 SSD in Kingstone KC2500 (250 GB).

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M
Malv3ir0_
Member
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207
09-08-2021, 06:38 PM
#2
Check for AHCI/RAID drivers on the Acer support page. Download the right ones for your operating system, unpack them, and save them in a folder on your installation drive so you can install them later.
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M
Malv3ir0_
09-08-2021, 06:38 PM #2

Check for AHCI/RAID drivers on the Acer support page. Download the right ones for your operating system, unpack them, and save them in a folder on your installation drive so you can install them later.

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W
wildherb
Junior Member
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30
09-08-2021, 10:19 PM
#3
Not located on the provided link.
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W
wildherb
09-08-2021, 10:19 PM #3

Not located on the provided link.

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S
SUPPERFLUFFY
Member
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161
09-10-2021, 02:37 PM
#4
Using Intel Rapid Storage Technology Driver Hot Fix 16.7.8.1024 might work, along with Intel Matrix Storage Manager as AHCI drivers.
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S
SUPPERFLUFFY
09-10-2021, 02:37 PM #4

Using Intel Rapid Storage Technology Driver Hot Fix 16.7.8.1024 might work, along with Intel Matrix Storage Manager as AHCI drivers.

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V
VHC
Junior Member
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44
09-16-2021, 12:10 AM
#5
The system appears to be an Intel machine and should function without additional drivers. Is the disk visible within the BIOS settings?
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V
VHC
09-16-2021, 12:10 AM #5

The system appears to be an Intel machine and should function without additional drivers. Is the disk visible within the BIOS settings?

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E
Ellie_Mae_22
Junior Member
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46
09-16-2021, 07:27 AM
#6
I've already attempted it and received the identical response.
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E
Ellie_Mae_22
09-16-2021, 07:27 AM #6

I've already attempted it and received the identical response.

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Y
yolominer5
Member
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71
09-23-2021, 07:45 AM
#7
When I look for the driver, I can reach my hard drive and the new SSD.
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Y
yolominer5
09-23-2021, 07:45 AM #7

When I look for the driver, I can reach my hard drive and the new SSD.

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F
funniegame1
Member
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192
09-24-2021, 01:50 PM
#8
On the Acer website, if you haven’t already, make sure to upgrade your BIOS. Version 1.19 offers better NVMe support. Have you installed the storage matrix driver yet?
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F
funniegame1
09-24-2021, 01:50 PM #8

On the Acer website, if you haven’t already, make sure to upgrade your BIOS. Version 1.19 offers better NVMe support. Have you installed the storage matrix driver yet?

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N
NayZayRay
Member
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189
09-24-2021, 03:16 PM
#9
Not working during startup
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N
NayZayRay
09-24-2021, 03:16 PM #9

Not working during startup

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K
KayaChan_
Member
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206
10-01-2021, 01:41 PM
#10
I received the most recent update of the bios. I've successfully extracted it.
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K
KayaChan_
10-01-2021, 01:41 PM #10

I received the most recent update of the bios. I've successfully extracted it.

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