F5F Stay Refreshed Hardware Desktop Issue detected with memory usage in Channel B

Issue detected with memory usage in Channel B

Issue detected with memory usage in Channel B

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Bambook
Member
165
03-30-2020, 06:07 PM
#1
Hello! I’ve noticed the system won’t boot when using memory in Slot B1 or B2, but it works with Slot A1 or A2. I’ve tried different RAM modules and even single slots in various setups, but nothing changes the issue. I’ve checked the CPU pins, socket, and even reused the CPU without fixing anything. I’m not sure what’s causing this problem. Any suggestions? My setup includes a NZXT N7 B550 with Ryzen 5 5600X, two 16GB DDR4 modules at 3200mHz.
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Bambook
03-30-2020, 06:07 PM #1

Hello! I’ve noticed the system won’t boot when using memory in Slot B1 or B2, but it works with Slot A1 or A2. I’ve tried different RAM modules and even single slots in various setups, but nothing changes the issue. I’ve checked the CPU pins, socket, and even reused the CPU without fixing anything. I’m not sure what’s causing this problem. Any suggestions? My setup includes a NZXT N7 B550 with Ryzen 5 5600X, two 16GB DDR4 modules at 3200mHz.

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ryanvdx
Junior Member
42
03-30-2020, 08:52 PM
#2
You're dealing with a non-functional memory slot, possibly due to hardware or software issues. Your main solution is to replace the affected component. Check if your motherboard remains covered by its warranty and look for a compatible replacement.
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ryanvdx
03-30-2020, 08:52 PM #2

You're dealing with a non-functional memory slot, possibly due to hardware or software issues. Your main solution is to replace the affected component. Check if your motherboard remains covered by its warranty and look for a compatible replacement.

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Bopler
Member
131
03-31-2020, 01:38 AM
#3
You can inspect the RAM slots for rust, dirt, or any foreign objects to confirm there isn’t a similar issue. Unless you run your CPU on another machine, determining if the motherboard or CPU is defective can be challenging.
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Bopler
03-31-2020, 01:38 AM #3

You can inspect the RAM slots for rust, dirt, or any foreign objects to confirm there isn’t a similar issue. Unless you run your CPU on another machine, determining if the motherboard or CPU is defective can be challenging.

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Velizar06
Posting Freak
865
03-31-2020, 03:27 AM
#4
do you retain memory in channel A while switching to channel B? Some systems require channel A to be ready before channel B loads... verify this by placing memory in A1 and B1 slots. In your guide, A2 and B2 must be initialized first to enable dual-channel operation... secondary setup is A1 and B1. This is typically the standard for most boards. If it fits one of those models that needs A2 active, it makes sense not to boot otherwise. It appears you haven’t attempted dual-channel mode yet. Since you’re loading from the CPU first and then the dimming slots, it should be second and fourth.
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Velizar06
03-31-2020, 03:27 AM #4

do you retain memory in channel A while switching to channel B? Some systems require channel A to be ready before channel B loads... verify this by placing memory in A1 and B1 slots. In your guide, A2 and B2 must be initialized first to enable dual-channel operation... secondary setup is A1 and B1. This is typically the standard for most boards. If it fits one of those models that needs A2 active, it makes sense not to boot otherwise. It appears you haven’t attempted dual-channel mode yet. Since you’re loading from the CPU first and then the dimming slots, it should be second and fourth.

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PvtStoner
Senior Member
599
03-31-2020, 05:19 AM
#5
Sure, I'll do my best. Thanks for the prompt response!
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PvtStoner
03-31-2020, 05:19 AM #5

Sure, I'll do my best. Thanks for the prompt response!

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RiverMix
Junior Member
40
03-31-2020, 05:38 AM
#6
I reviewed the slots and they look good. I was planning to purchase a newer CPU anyway. It might help to see if that resolves the problem. Appreciate your prompt response.
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RiverMix
03-31-2020, 05:38 AM #6

I reviewed the slots and they look good. I was planning to purchase a newer CPU anyway. It might help to see if that resolves the problem. Appreciate your prompt response.

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Kikibug223
Member
144
03-31-2020, 05:45 AM
#7
That’s another approach to check. I hope the motherboard isn’t the issue and all the connections function properly. Good luck!
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Kikibug223
03-31-2020, 05:45 AM #7

That’s another approach to check. I hope the motherboard isn’t the issue and all the connections function properly. Good luck!

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icemath63
Member
79
03-31-2020, 10:51 AM
#8
I used one stick in Channel A and another in B, but nothing changed. Unfortunately, I don’t have a third RAM stick to test with three slots. The problem became noticeable when trying dual-channel RAM. I’ve tried A1 + B1 and A2 + B2, neither worked. I need to try with a third stick thanks for your prompt response.
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icemath63
03-31-2020, 10:51 AM #8

I used one stick in Channel A and another in B, but nothing changed. Unfortunately, I don’t have a third RAM stick to test with three slots. The problem became noticeable when trying dual-channel RAM. I’ve tried A1 + B1 and A2 + B2, neither worked. I need to try with a third stick thanks for your prompt response.

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majesticator
Junior Member
18
03-31-2020, 05:41 PM
#9
They’re just saying hello. I’m not sure if it’s related, but my RAM has RGB lighting and it’s functioning properly. It also activates my personalized lightning effect from before.
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majesticator
03-31-2020, 05:41 PM #9

They’re just saying hello. I’m not sure if it’s related, but my RAM has RGB lighting and it’s functioning properly. It also activates my personalized lightning effect from before.

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PikachuDaFox
Member
140
04-01-2020, 05:42 AM
#10
If A2 and B2 aren't functioning, I'd bring in the board CPU and memory. Ask them to repair or replace the faulty components. The RAM might still work even if the RAM isn't, unless the EPS power connection was missed.
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PikachuDaFox
04-01-2020, 05:42 AM #10

If A2 and B2 aren't functioning, I'd bring in the board CPU and memory. Ask them to repair or replace the faulty components. The RAM might still work even if the RAM isn't, unless the EPS power connection was missed.

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