Issue detected! - Solid State Drive disconnects frequently.
Issue detected! - Solid State Drive disconnects frequently.
So here’s the situation I’ve been through. A few months ago, while playing Subnautica, my M.2 SSD stopped working and the game couldn’t save. I thought it might be overheating, so I kept an eye on it—staying under 70°C, which seemed safe. Later, the drive stopped being recognized by Windows or BIOS, so I replaced it with a new one. That worked fine. Then, about two weeks after the new board arrived, I was installing games and got a Steam disk write error. I checked the hardware info, and the drive still disconnected itself. I wasn’t sure if it was a heat problem or something else, so I monitored it. When I tried to launch a game, the drive cut out right away and the game ended. It never got hot—never exceeded 44°C. I’m confused because both the motherboard and drive were new. Anyone have any suggestions?
Have you verified for updates? I experienced the same problems long ago, discovered the next generation SSD and applied a firmware update to resolve it, and noticed my version also had one. It worked for both of us.
Welp, you've ruled out the drive and the mobo (unless you got super unlucky and got 2nd one of either faulty)... Maybe it is a CPU issue? Try plugging it into chipset conrolled slot, take a look at your mobo manual, here is what it looks like for one of my desktops so you know what to look for: Spoiler
Model of SSD? For instance, I experienced my Samsung 990 Pro disappearing twice recently, though it's quite uncommon since I've owned it for over a year. It happened once shortly after purchase and again more recently. When I searched, I found other similar cases. One recommended solution was to turn off power-saving features on the SSD, as it seemed the drive might fail to restart properly. I applied that fix after the first incident and didn't notice the issue again until a similar problem arose recently while it was still active. At that time, I was using the drive very intensely, which could have contributed to the situation.
The connection would likely change depending on the slot you use. It depends on how the interface is routed within the system.
It’s a 4TB 990 Pro model. I’m not sure if the problem you’re experiencing is the same as mine, which seems to occur whenever I try to read or write on it. I’ve attempted a SMART test in Samsung Magician, but it still fails.
There does seem to be something about that model. Nothing to lose to try the same "fix" I applied, which is in Samsung Magician. Go to Performance Optimisation and set it to Custom Mode. Turn the top toggle on for Full Power Mode. See if it helps anyway. Don't use the slider to the left unless you want to make the other changes also (overprovisioning). Otherwise maybe you just happen to have the worst compatibility mobo paired with it, and switching to another brand/model SSD might be considered.
I've already tested it, but the problem persists. My motherboard is the Gigabyte X870 Elite, which seems compatible according to reports, but I'm not sure. It looks like the issue might be related to the motherboard itself, especially if the drive is connected through an external enclosure. I'm considering switching to a different SSD model to see if that resolves the problem.
Consider giving it a shot, as the stakes are low right now. Examining your mobile, I’d opt for the chipset that’s connected directly to the board—it’s the most distinct choice. The others are CPU-based, which might be similar to what you’re already using. This would be a fallback option. Any instability isn’t an acceptable trade-off.