Issue: Dell G7 CPU stuck at 2.2ghz Solution: Reset or troubleshoot CPU settings to release lock.
Issue: Dell G7 CPU stuck at 2.2ghz Solution: Reset or troubleshoot CPU settings to release lock.
I recently bought the Dell G7 from Best Buy and observed the CPU core speeds didn’t match the advertised Turbo Boost performance during games. My system uses the I7-8750H processor, which consistently runs at 2.2GHz even while gaming, occasionally dropping to 1.5GHz. The manufacturer claims a maximum boost of up to 4.2GHz. Could there be an issue with the hardware or settings? Thank you for your help.
Verify the temperatures. The power consumption of that chip can also be reduced from 45 watts to 35 watts, though I’m not sure if Dell implemented this change (it might help make the laptop slimmer and cut costs on a more powerful cooling system). Its base frequency is 2.2Ghz, so it’s likely thermal throttling will occur if it reaches 1.5Ghz or less—either way, the chip won’t perform as much when its speed drops. Keep in mind, only the base clock of 2.2Ghz matches the original 45W TDP design; once temperatures rise, TDP will increase significantly.
I looked into Intel Extreme Tuning Utility and saw it’s detecting the UHD Graphics 630 speeds. To find your regular CPU performance, you’ll need another method—maybe using Task Manager or a system monitoring tool. Your low gaming frame rates despite setting Doom to low might be due to other factors like graphics drivers, background processes, or hardware limitations.
Sure, check your BIOS settings by restarting your PC and pressing the appropriate key during boot (usually F2, F10, or Del). Look for the processor model and make sure it matches your i7 8750H.