ISP blocking
ISP blocking
Hello everyone, a month back I faced an issue with a program named Overwolf. After contacting technical support, we discovered that my ISP or another factor is preventing downloads of specific apps. The phone's hotspot occasionally works but not consistently. For instance, yesterday I attempted to download a big app and it got blocked, and this morning it happened again when trying to download a game. Could it be related to the ISP or something else? If you have more details, I’d be glad to share them.
You reached out to your internet service provider to confirm whether they restrict the connection. Share the app name and the specific URL or IP address so they can investigate further.
It seems the issue might not be with your ISP, but with a software problem on your side. You could ask a friend or someone else with the same ISP to download the application. Alternatively, testing a free VPN trial might help identify the real source of the problem.
Hello @OmerPhilo1205, the screenshots of the download failure will be very useful. I’m curious if it appears full screen with a message like “you can't visit this site,” or if it just displays “download fail” in your browser’s download manager. Any additional details would help: your operating system and version, the browser you’re using and its version, some network settings (do you rely on your ISP’s DNS?), and your router configuration—whether it’s the built-in modem/router or a separate one with bridge mode enabled. Other suggestions: open a support ticket with your ISP, and check if they indicate the issue is due to Overwolf’s server or your device. If you’re on Wi‑Fi, connect via Ethernet and verify the connection. Access your router’s admin panel (typically 192.168.x.x) and adjust DNS settings under WAN or similar. If needed, change the DNS to your own servers—Cloudflare uses 1.1.1.1 and 1.0.0.1, Google uses 8.8.8.8 and 8.8.4.4. Test re-downloading after each step. If it succeeds on the first attempt, the problem was likely your Wi‑Fi; if it works after switching DNS, your ISP’s default settings were the culprit. Keep the public DNS as default until you change it later.