Is your sound making strange jumps or cutting off suddenly?
Is your sound making strange jumps or cutting off suddenly?
s) on all processors. _________________________________________________________________________________________________________ SYSTEM INFORMATION _________________________________________________________________________________________________________ Computer name: CHANTU OS version: Windows 11, 10.0, version 2009, build: 22621 (x64) Hardware: System Product Name, ASUS BIOS: 2602 CPU: GenuineIntel 12th Gen Intel® Core™ i7-12700 Logical processors: 20 Processor groups: 1 Processor group size: 20 RAM: 32509 MB total _________________________________________________________________________________________________________ CPU SPEED _________________________________________________________________________________________________________ Reported CPU speed (WMI): 210 MHz Reported CPU speed (registry): 2112 MHz Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. _________________________________________________________________________________________________________ MEASURED INTERRUPT TO USER PROCESS LATENCIES _________________________________________________________________________________________________________ The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 37875,30 Average measured interrupt to process latency (µs): 26,865785 Highest measured interrupt to DPC latency (µs): 111,20 Average measured interrupt to DPC latency (µs): 5,314306 _________________________________________________________________________________________________________ REPORTED ISRs _________________________________________________________________________________________________________ Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 1,222064 Driver with highest ISR routine execution time: Wdf01000.sys - Runtime de l’infrastructure de pilotes en mode noyau, Microsoft Corporation Highest reported total ISR routine time (%): 0,000002 Driver with highest ISR total time: Wdf01000.sys - Runtime de l’infrastructure de pilotes en mode noyau, Microsoft Corporation Total time spent in ISRs (%) 0,000002 ISR count (execution time <250 µs): 209 ISR count (execution time 250-500 µs): 0 ISR count (execution time 500-1000 µs): 0 ISR count (execution time 1000-2000 µs): 0 ISR count (execution time 2000-4000 µs): 0 ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED DPCs _________________________________________________________________________________________________________ DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 100,398201 Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation Highest reported total DPC routine time (%): 0,000962 Driver with highest DPC total execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation Total time spent in DPCs (%) 0,003733 DPC count (execution time <250 µs): 42923 DPC count (execution time 250-500 µs): 0 DPC count (execution time 500-10000 µs): 0 DPC count (execution time 1000-2000 µs): 0 DPC count (execution time 2000-4000 µs): 0 DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS _________________________________________________________________________________________________________ Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit. Process with highest pagefault count: msmpeng.exe Total number of hard pagefaults 3838 Hard pagefault count of hardest hit process: 853 Number of processes hit: 35 _________________________________________________________________________________________________________ PER CPU DATA _________________________________________________________________________________________________________ CPU 0 Interrupt cycle time (s): 0,619828 CPU 0 ISR highest execution time (µs): 0,0 CPU 0 ISR total execution time (s): 0,0 CPU 0 ISR count: 0 CPU 0 DPC highest execution time (µs): 66,629261 CPU 0 DPC total execution time (s): 0,027959 CPU 0 DPC count: 11869 _________________________________________________________________________________________________________ CPU 1 Interrupt cycle time (s): 0,336654 CPU 1 ISR highest execution time (µs): 0,0 CPU 1 ISR total execution time (s): 0,0 CPU 1 ISR count: 0 CPU 1 DPC highest execution time (µs): 62,278883 CPU 1 DPC total execution time (s): 0,000308 CPU 1 DPC count: 141 _________________________________________________________________________________________________________ CPU 2 Interrupt cycle time (s): 0,204350 CPU 2 ISR highest execution time (µs): 0,0 CPU 2 ISR total execution time (s): 0,0 CPU 2 ISR count: 0 CPU 2 DPC highest execution time (µs): 12,075758 CPU 2 DPC total execution time (s): 0,000013 CPU 2 DPC count: 2 _________________________________________________________________________________________________________ CPU 3 Interrupt cycle time (s): 0,206883 CPU 3 ISR highest execution time (µs): 0,0 CPU 3 ISR total execution time (s): 0,0 CPU 3 ISR count: 0 CPU 3 DPC highest execution time (µs): 0,0 CPU 3 DPC total execution time (s): 0,0 CPU 3 DPC count: 0 _________________________________________________________________________________________________________ CPU 4 Interrupt cycle time (s): 0,208365 CPU 4 ISR highest execution time (µs): 0,0 CPU 4 ISR total execution time (s): 0,0 CPU 4 ISR count: 0 CPU 4 DPC highest execution time (µs): 22,504261 CPU 4 DPC total execution time (s): 0,000614 CPU 4 DPC count: 324 _________________________________________________________________________________________________________ CPU 5 Interrupt cycle time (s): 0,211005 CPU 5 ISR highest execution time (µs): 0,0 CPU 5 ISR total execution time (s): 0,0 CPU 5 ISR count: 0 CPU 5 DPC highest execution time (µs): 20,380208 CPU 5 DPC total execution time (s): 0,000157 CPU 5 DPC count: 38 _________________________________________________________________________________________________________ CPU 6 Interrupt cycle time (s): 0,217783 CPU 6 ISR highest execution time (µs): 0,0 CPU 6 ISR total execution time (s): 0,0 CPU 6 ISR count: 0 CPU 6 DPC highest execution time (µs): 22,678504 CPU 6 DPC total execution time (s): 0,000272 CPU 6 DPC count: 90 _________________________________________________________________________________________________________ CPU 7 Interrupt cycle time (s): 0,226450 CPU 7 ISR highest execution time (µs): 0,0 CPU 7 ISR total execution time (s): 0,0 CPU 7 ISR count: 0 CPU 7 DPC highest execution time (µs): 15,327652 CPU 7 DPC total execution time (s): 0,000883 CPU 7 DPC count: 437 _________________________________________________________________________________________________________ CPU 8 Interrupt cycle time (s): 0,275043 CPU 8 ISR highest execution time (µs): 0,0 CPU 8 ISR total execution time (s): 0,0 CPU 8 ISR count: 0 CPU 8 DPC highest execution time (µs): 27,782670 CPU 8 DPC total execution time (s): 0,025035 CPU 8 DPC count: 8575 _________________________________________________________________________________________________________ CPU 9 Interrupt cycle time (s): 0,340729 CPU 9 ISR highest execution time (µs): 0,0 CPU 9 ISR total execution time (s): 0,0 CPU 9 ISR count: 0 CPU 9 DPC highest execution time (µs): 100,398201 CPU 9 DPC total execution time (s): 0,034939 CPU 9 DPC count: 8563 _________________________________________________________________________________________________________ CPU 10 Interrupt cycle time (s): 0,231246 CPU 10 ISR highest execution time (µs): 0,0 CPU 10 ISR total execution time (s): 0,0 CPU 10 ISR count: 0 CPU 10 DPC highest execution time (µs): 97,478220 CPU 10 DPC total execution time (s): 0,001479 CPU 10 DPC count: 512 _________________________________________________________________________________________________________ CPU 11 Interrupt cycle time (s): 0,226147 CPU 11 ISR highest execution time (µs): 0,0 CPU 11 ISR total execution time (s): 0,0 CPU 11 ISR count: 0 CPU 11 DPC highest execution time (µs): 14,609375 CPU 11 DPC total execution time (s): 0,000053 CPU 11 DPC count: 16 _________________________________________________________________________________________________________ CPU 12 Interrupt cycle time (s): 0,278549 CPU 12 ISR highest execution time (µs): 1,222064 CPU 12 ISR total execution time (s): 0,000090 CPU 12 ISR count: 209 CPU 12 DPC highest execution time (µs): 26,806345 CPU 12 DPC total execution time (s): 0,016750 CPU 12 DPC count: 4859 _________________________________________________________________________________________________________ CPU 13 Interrupt cycle time (s): 0,297190 CPU 13 ISR highest execution time (µs): 0,0 CPU 13 ISR total execution time (s): 0,0 CPU 13 ISR count: 0 CPU 13 DPC highest execution time (µs): 99,254261 CPU 13 DPC total execution time (s): 0,027487 CPU 13 DPC count: 7009 _________________________________________________________________________________________________________ CPU 14 Interrupt cycle time (s): 0,244035 CPU 14 ISR highest execution time (µs): 0,0 CPU 14 ISR total execution time (s): 0,0 CPU 14 ISR count: 0 CPU 14 DPC highest execution time (µs): 24,931818 CPU 14 DPC total execution time (s): 0,000375 CPU 14 DPC count: 109 _________________________________________________________________________________________________________ CPU 15 Interrupt cycle time (s): 0,244839 CPU 15 ISR highest execution time (µs): 0,0 CPU 15 ISR total execution time (s): 0,0 CPU 15 ISR count: 0 CPU 15 DPC highest execution time (µs): 14,006629 CPU 15 DPC total execution time (s): 0,000140 CPU 15 DPC count: 34 _________________________________________________________________________________________________________ CPU 16 Interrupt cycle time (s): 0,211344 CPU 16 ISR highest execution time (µs): 0,0 CPU 16 ISR total execution time (s): 0,0 CPU 16 ISR count: 0 CPU 16 DPC highest execution time (µs): 28,305398 CPU 16 DPC total execution time (s): 0,000589 CPU 16 DPC count: 109 _________________________________________________________________________________________________________ CPU 17 Interrupt cycle time (s): 0,209804 CPU 17 ISR highest execution time (µs): 0,0 CPU 17 ISR total execution time (s): 0,0 CPU 17 ISR count: 0 CPU 17 DPC highest execution time (µs): 30,374527 CPU 17 DPC total execution time (s): 0,000936 CPU 17 DPC count: 151 _________________________________________________________________________________________________________ CPU 18 Interrupt cycle time (s): 0,206015 CPU 18 ISR highest execution time (µs): 0,0 CPU 18 ISR total execution time (s): 0,0 CPU 18 ISR count: 0 CPU 18 DPC highest execution time (µs): 32,591383 CPU 18 DPC total execution time (s): 0,000204 CPU 18 DPC count: 47 _________________________________________________________________________________________________________ CPU 19 Interrupt cycle time (s): 0,206620 CPU 19 ISR highest execution time (µs): 0,0 CPU 19 ISR total execution time (s): 0,0 CPU 19 ISR count: 0 CPU 19 DPC highest execution time (µs): 19,747159 CPU 19 DPC total execution time (s): 0,000152 CPU 19 DPC count: 38 _________________________________________________________________________________________________________
Ariadne111
05-17-2026, 11:37 AM #1Hello everyone, I'm having sound issues with my pc (stuttering, cut-offs), be it in a game but also just by watching a video. It's confirmed by Latencymon (HDAudBus, ntoskrnl, dxgkrnl, Wdf0100 are having a hard time..) Win 11 up to date, intel driver support assistant shows everything up to date also I already updated my bios, reset default settings and disabled C-states / SpeedStep Disabling XMP did not fix the issue Also messed with power settings : max performance, min/max 100%, processors idle promote/demote 100%, disabled USB selective suspend, disabled fast boot (in windows but also in bios) Specs: i7 12700, 32gb 4400MHz, rx 6700xt (up to date with latest WHQL driver, I always use DDU before updating), Asus TUF Pro Wifi D4 motherboard USB peripherals: mouse and keyboard only. I'm using an UE Boom 3 as an audio output Any help would be very appreciated, thank you in advance. PS: here is an idle report of Latencymon (SpeedStep/C-states off, XMP off) Spoiler _________________________________________________________________________________________________________ CONCLUSION _________________________________________________________________________________________________________ Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:03:05 (h:mms) on all processors. _________________________________________________________________________________________________________ SYSTEM INFORMATION _________________________________________________________________________________________________________ Computer name: CHANTU OS version: Windows 11, 10.0, version 2009, build: 22621 (x64) Hardware: System Product Name, ASUS BIOS: 2602 CPU: GenuineIntel 12th Gen Intel® Core™ i7-12700 Logical processors: 20 Processor groups: 1 Processor group size: 20 RAM: 32509 MB total _________________________________________________________________________________________________________ CPU SPEED _________________________________________________________________________________________________________ Reported CPU speed (WMI): 210 MHz Reported CPU speed (registry): 2112 MHz Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. _________________________________________________________________________________________________________ MEASURED INTERRUPT TO USER PROCESS LATENCIES _________________________________________________________________________________________________________ The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 37875,30 Average measured interrupt to process latency (µs): 26,865785 Highest measured interrupt to DPC latency (µs): 111,20 Average measured interrupt to DPC latency (µs): 5,314306 _________________________________________________________________________________________________________ REPORTED ISRs _________________________________________________________________________________________________________ Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 1,222064 Driver with highest ISR routine execution time: Wdf01000.sys - Runtime de l’infrastructure de pilotes en mode noyau, Microsoft Corporation Highest reported total ISR routine time (%): 0,000002 Driver with highest ISR total time: Wdf01000.sys - Runtime de l’infrastructure de pilotes en mode noyau, Microsoft Corporation Total time spent in ISRs (%) 0,000002 ISR count (execution time <250 µs): 209 ISR count (execution time 250-500 µs): 0 ISR count (execution time 500-1000 µs): 0 ISR count (execution time 1000-2000 µs): 0 ISR count (execution time 2000-4000 µs): 0 ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED DPCs _________________________________________________________________________________________________________ DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 100,398201 Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation Highest reported total DPC routine time (%): 0,000962 Driver with highest DPC total execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation Total time spent in DPCs (%) 0,003733 DPC count (execution time <250 µs): 42923 DPC count (execution time 250-500 µs): 0 DPC count (execution time 500-10000 µs): 0 DPC count (execution time 1000-2000 µs): 0 DPC count (execution time 2000-4000 µs): 0 DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS _________________________________________________________________________________________________________ Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit. Process with highest pagefault count: msmpeng.exe Total number of hard pagefaults 3838 Hard pagefault count of hardest hit process: 853 Number of processes hit: 35 _________________________________________________________________________________________________________ PER CPU DATA _________________________________________________________________________________________________________ CPU 0 Interrupt cycle time (s): 0,619828 CPU 0 ISR highest execution time (µs): 0,0 CPU 0 ISR total execution time (s): 0,0 CPU 0 ISR count: 0 CPU 0 DPC highest execution time (µs): 66,629261 CPU 0 DPC total execution time (s): 0,027959 CPU 0 DPC count: 11869 _________________________________________________________________________________________________________ CPU 1 Interrupt cycle time (s): 0,336654 CPU 1 ISR highest execution time (µs): 0,0 CPU 1 ISR total execution time (s): 0,0 CPU 1 ISR count: 0 CPU 1 DPC highest execution time (µs): 62,278883 CPU 1 DPC total execution time (s): 0,000308 CPU 1 DPC count: 141 _________________________________________________________________________________________________________ CPU 2 Interrupt cycle time (s): 0,204350 CPU 2 ISR highest execution time (µs): 0,0 CPU 2 ISR total execution time (s): 0,0 CPU 2 ISR count: 0 CPU 2 DPC highest execution time (µs): 12,075758 CPU 2 DPC total execution time (s): 0,000013 CPU 2 DPC count: 2 _________________________________________________________________________________________________________ CPU 3 Interrupt cycle time (s): 0,206883 CPU 3 ISR highest execution time (µs): 0,0 CPU 3 ISR total execution time (s): 0,0 CPU 3 ISR count: 0 CPU 3 DPC highest execution time (µs): 0,0 CPU 3 DPC total execution time (s): 0,0 CPU 3 DPC count: 0 _________________________________________________________________________________________________________ CPU 4 Interrupt cycle time (s): 0,208365 CPU 4 ISR highest execution time (µs): 0,0 CPU 4 ISR total execution time (s): 0,0 CPU 4 ISR count: 0 CPU 4 DPC highest execution time (µs): 22,504261 CPU 4 DPC total execution time (s): 0,000614 CPU 4 DPC count: 324 _________________________________________________________________________________________________________ CPU 5 Interrupt cycle time (s): 0,211005 CPU 5 ISR highest execution time (µs): 0,0 CPU 5 ISR total execution time (s): 0,0 CPU 5 ISR count: 0 CPU 5 DPC highest execution time (µs): 20,380208 CPU 5 DPC total execution time (s): 0,000157 CPU 5 DPC count: 38 _________________________________________________________________________________________________________ CPU 6 Interrupt cycle time (s): 0,217783 CPU 6 ISR highest execution time (µs): 0,0 CPU 6 ISR total execution time (s): 0,0 CPU 6 ISR count: 0 CPU 6 DPC highest execution time (µs): 22,678504 CPU 6 DPC total execution time (s): 0,000272 CPU 6 DPC count: 90 _________________________________________________________________________________________________________ CPU 7 Interrupt cycle time (s): 0,226450 CPU 7 ISR highest execution time (µs): 0,0 CPU 7 ISR total execution time (s): 0,0 CPU 7 ISR count: 0 CPU 7 DPC highest execution time (µs): 15,327652 CPU 7 DPC total execution time (s): 0,000883 CPU 7 DPC count: 437 _________________________________________________________________________________________________________ CPU 8 Interrupt cycle time (s): 0,275043 CPU 8 ISR highest execution time (µs): 0,0 CPU 8 ISR total execution time (s): 0,0 CPU 8 ISR count: 0 CPU 8 DPC highest execution time (µs): 27,782670 CPU 8 DPC total execution time (s): 0,025035 CPU 8 DPC count: 8575 _________________________________________________________________________________________________________ CPU 9 Interrupt cycle time (s): 0,340729 CPU 9 ISR highest execution time (µs): 0,0 CPU 9 ISR total execution time (s): 0,0 CPU 9 ISR count: 0 CPU 9 DPC highest execution time (µs): 100,398201 CPU 9 DPC total execution time (s): 0,034939 CPU 9 DPC count: 8563 _________________________________________________________________________________________________________ CPU 10 Interrupt cycle time (s): 0,231246 CPU 10 ISR highest execution time (µs): 0,0 CPU 10 ISR total execution time (s): 0,0 CPU 10 ISR count: 0 CPU 10 DPC highest execution time (µs): 97,478220 CPU 10 DPC total execution time (s): 0,001479 CPU 10 DPC count: 512 _________________________________________________________________________________________________________ CPU 11 Interrupt cycle time (s): 0,226147 CPU 11 ISR highest execution time (µs): 0,0 CPU 11 ISR total execution time (s): 0,0 CPU 11 ISR count: 0 CPU 11 DPC highest execution time (µs): 14,609375 CPU 11 DPC total execution time (s): 0,000053 CPU 11 DPC count: 16 _________________________________________________________________________________________________________ CPU 12 Interrupt cycle time (s): 0,278549 CPU 12 ISR highest execution time (µs): 1,222064 CPU 12 ISR total execution time (s): 0,000090 CPU 12 ISR count: 209 CPU 12 DPC highest execution time (µs): 26,806345 CPU 12 DPC total execution time (s): 0,016750 CPU 12 DPC count: 4859 _________________________________________________________________________________________________________ CPU 13 Interrupt cycle time (s): 0,297190 CPU 13 ISR highest execution time (µs): 0,0 CPU 13 ISR total execution time (s): 0,0 CPU 13 ISR count: 0 CPU 13 DPC highest execution time (µs): 99,254261 CPU 13 DPC total execution time (s): 0,027487 CPU 13 DPC count: 7009 _________________________________________________________________________________________________________ CPU 14 Interrupt cycle time (s): 0,244035 CPU 14 ISR highest execution time (µs): 0,0 CPU 14 ISR total execution time (s): 0,0 CPU 14 ISR count: 0 CPU 14 DPC highest execution time (µs): 24,931818 CPU 14 DPC total execution time (s): 0,000375 CPU 14 DPC count: 109 _________________________________________________________________________________________________________ CPU 15 Interrupt cycle time (s): 0,244839 CPU 15 ISR highest execution time (µs): 0,0 CPU 15 ISR total execution time (s): 0,0 CPU 15 ISR count: 0 CPU 15 DPC highest execution time (µs): 14,006629 CPU 15 DPC total execution time (s): 0,000140 CPU 15 DPC count: 34 _________________________________________________________________________________________________________ CPU 16 Interrupt cycle time (s): 0,211344 CPU 16 ISR highest execution time (µs): 0,0 CPU 16 ISR total execution time (s): 0,0 CPU 16 ISR count: 0 CPU 16 DPC highest execution time (µs): 28,305398 CPU 16 DPC total execution time (s): 0,000589 CPU 16 DPC count: 109 _________________________________________________________________________________________________________ CPU 17 Interrupt cycle time (s): 0,209804 CPU 17 ISR highest execution time (µs): 0,0 CPU 17 ISR total execution time (s): 0,0 CPU 17 ISR count: 0 CPU 17 DPC highest execution time (µs): 30,374527 CPU 17 DPC total execution time (s): 0,000936 CPU 17 DPC count: 151 _________________________________________________________________________________________________________ CPU 18 Interrupt cycle time (s): 0,206015 CPU 18 ISR highest execution time (µs): 0,0 CPU 18 ISR total execution time (s): 0,0 CPU 18 ISR count: 0 CPU 18 DPC highest execution time (µs): 32,591383 CPU 18 DPC total execution time (s): 0,000204 CPU 18 DPC count: 47 _________________________________________________________________________________________________________ CPU 19 Interrupt cycle time (s): 0,206620 CPU 19 ISR highest execution time (µs): 0,0 CPU 19 ISR total execution time (s): 0,0 CPU 19 ISR count: 0 CPU 19 DPC highest execution time (µs): 19,747159 CPU 19 DPC total execution time (s): 0,000152 CPU 19 DPC count: 38 _________________________________________________________________________________________________________
K1ller3000
05-17-2026, 08:33 PM #4Are you seeing something for the first time, or did this happen after we installed it?
silwekphoenix
05-21-2026, 04:14 PM #5I got my motherboard back after sending it for repairs months ago because the ram slot broke. It's been happening more lately, even when I play games, though not before much since the computer brand new and barely used at all. I also did a fresh Windows install to send it off.