F5F Stay Refreshed Hardware Desktop Is your motherboard not working?

Is your motherboard not working?

Is your motherboard not working?

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R
RepoRizer
Posting Freak
872
08-25-2019, 12:36 PM
#1
So my cousin purchased a computer for his child's Christmas, working within a $700 budget and wanting streaming capabilities. In short, he got an R5 3600 with an MSI MPG X570 Gaming Plus motherboard. People on forums seem to dislike this board, but it came in an Amazon bundle that was the only option available in December. Recently, it appears the motherboard is failing—after replacing the power supply, it still didn’t work. When plugged in, the board just flashes its LED lights for half a second and then stops. I attempted to clear CMOS, boot without RAM or GPU, but nothing changed. Is this more likely a motherboard issue or a CPU problem? The system functioned normally during initial setup and stress tests, with normal temperatures. It was in use for about two weeks before shutting down. Any advice would be greatly appreciated!
R
RepoRizer
08-25-2019, 12:36 PM #1

So my cousin purchased a computer for his child's Christmas, working within a $700 budget and wanting streaming capabilities. In short, he got an R5 3600 with an MSI MPG X570 Gaming Plus motherboard. People on forums seem to dislike this board, but it came in an Amazon bundle that was the only option available in December. Recently, it appears the motherboard is failing—after replacing the power supply, it still didn’t work. When plugged in, the board just flashes its LED lights for half a second and then stops. I attempted to clear CMOS, boot without RAM or GPU, but nothing changed. Is this more likely a motherboard issue or a CPU problem? The system functioned normally during initial setup and stress tests, with normal temperatures. It was in use for about two weeks before shutting down. Any advice would be greatly appreciated!

M
Mathatou
Junior Member
6
08-28-2019, 06:24 PM
#2
No, the boards do not emit LED debug light codes.
M
Mathatou
08-28-2019, 06:24 PM #2

No, the boards do not emit LED debug light codes.

C
ChibiWolf39
Senior Member
491
08-30-2019, 11:27 AM
#3
Sure, let's try it with a single stick instead.
C
ChibiWolf39
08-30-2019, 11:27 AM #3

Sure, let's try it with a single stick instead.

O
OelMsi_10
Junior Member
39
09-04-2019, 10:59 PM
#4
According to my understanding, there are no LED debug lights. If they existed, none would illuminate; most illumination comes from the front of the case and a couple of RGB LEDs on the motherboard. These only briefly flash before turning completely off.
O
OelMsi_10
09-04-2019, 10:59 PM #4

According to my understanding, there are no LED debug lights. If they existed, none would illuminate; most illumination comes from the front of the case and a couple of RGB LEDs on the motherboard. These only briefly flash before turning completely off.

R
RippsIsHere
Junior Member
37
09-06-2019, 01:49 PM
#5
I also experimented with various settings, but changing the amount of RAM didn’t seem to help.
R
RippsIsHere
09-06-2019, 01:49 PM #5

I also experimented with various settings, but changing the amount of RAM didn’t seem to help.

S
SkyLIKE1
Member
174
09-06-2019, 07:30 PM
#6
I located the guide for the motherboard, but the store requires cookies, so I can't proceed.
S
SkyLIKE1
09-06-2019, 07:30 PM #6

I located the guide for the motherboard, but the store requires cookies, so I can't proceed.

S
SoiKei
Member
126
09-06-2019, 11:32 PM
#7
Sure, I can provide the manual as a document for you.
S
SoiKei
09-06-2019, 11:32 PM #7

Sure, I can provide the manual as a document for you.

M
molresa
Junior Member
26
09-07-2019, 09:39 PM
#8
This document details the MPG X570 Gaming Plus M7C37v2.1 EU specifications.
M
molresa
09-07-2019, 09:39 PM #8

This document details the MPG X570 Gaming Plus M7C37v2.1 EU specifications.

D
Da_Shadows
Member
185
09-08-2019, 02:43 AM
#9
They mention a small section about it being important, but the details are limited. The motherboard might still be under warranty depending on its age.
D
Da_Shadows
09-08-2019, 02:43 AM #9

They mention a small section about it being important, but the details are limited. The motherboard might still be under warranty depending on its age.

D
166
09-25-2019, 09:29 AM
#10
I don’t see the board up close, yet the debug LEDs haven’t activated. I bought it on December 1st, so I assume it should appear in the RMA section? I’ll let my cousins’ kid handle the MSI follow-up.
D
DerSchnurrbart
09-25-2019, 09:29 AM #10

I don’t see the board up close, yet the debug LEDs haven’t activated. I bought it on December 1st, so I assume it should appear in the RMA section? I’ll let my cousins’ kid handle the MSI follow-up.

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