Is your GPU crashing without any picture coming out when you play games or run benchmarks?
Is your GPU crashing without any picture coming out when you play games or run benchmarks?
Hello, I need help because my RTX 3070 laptop keeps crashing lately and the screen goes black with no video signal. This usually happens when playing AAA games like Unigine or doing benchmarks, though sometimes it works fine for a few hours then breaks randomly. If I game, my screen turns off right before a crash while the monitor still shows "no signal" but the sound keeps playing. I can only fix this by restarting the computer. When I run a benchmark, the laptop loses video output but my external monitor and the benchmark still work. I tried reinstalling drivers with DDU, resetting BIOS/CPU settings, updating all drivers, using old GPU drivers, under-volting, and overclocking the GPU. Even after all that, it crashes around 75-82 degrees Celsius while running benchmarks. Using only one RAM slot, swapping video cards or power supply cables, HDMI/DP connections, turning off hardware acceleration, editing battery plans to max performance, and checking if the monitor goes to sleep didn't help either. I bought this laptop a year ago so I can't return it for a replacement. Windows Event Viewer only says "Kernel Error 41 (63) bugcheck 0," which just means there was a forced restart in the system with no clear details. Sorry if my English isn't perfect, but here are my specs: Laptop Model: GIGABYTE AORUS 15P XC OS: Windows 11 Home 22H2 64-Bits GPU: NVIDIA GeForce RTX 3070 Laptop 120w CPU: Intel i7-10870H RAM: 32 GB
My computer had the same issue as you. The graphics card didn't fit all the way in, so it was sticking up on the side instead of going deep into the slot. That metal casing where I screwed it on actually pushed the GPU up too high, causing a crash. It got extra hot and only worked at the x8 speed instead of x16 because of that bad fit. I had to force it down until it was fully seated before starting anything else.
How about checking the GPU memory temperature? You can often find that info at: https://www.techpowerup.com/gpuz/. Also, have you tried downloading MSI Afterburner and lowering the graphics card and RAM clock speeds a little bit? (https://www.msi.com/Landing/afterburner/graphics-cards ) I'm not sure if you can tweak settings in your BIOS, but I'd try setting the notebook to 105 watts and see what happens. Even though people often say they should never lower power targets, it might be worth trying since you won't be able to get an RMA anyway.
Thanks for replying! The GPU temps are good, usually around 82 degrees Celsius. When I run benchmarks with Unigine at 5K extreme settings and yes, I tried lowering the voltage to about 775 millivolts while keeping power limits low, it didn't help either. It's a laptop, so there is no built-in power supply (PSU), should I try replacing that? I checked my BIOS but found nothing related to power settings. Really appreciate your help, sorry for using bad English!