Is Windows 11 causing damage to my USB External HDDs?
Is Windows 11 causing damage to my USB External HDDs?
It seems Windows didn't want to retain any reliability information from before the 28th. That particular day was the main issue, hence the details below:
https://imgur.com/a/PnyzO5k
For more info, see the view here: https://imgur.com/a/PnyzO5k
The DM window doesn't display anything unusual or unexpected compared to my previous post—I haven't reconnected the camera or the old drive bay. All non-OS drives appear as standard, healthy NTFS partitions, and the OS drive contains a larger recovery partition (expected) after the rebuild.
Sorry if this has already been mentioned, but have you updated the firmware on your motherboard and looked for new drivers for your USB devices? I’m aware it might seem unlikely, but in the past I’ve faced similar problems, and updating the BIOS sometimes resolves them.
Not sure why there are no entries before the 28th: Was there an update or reinstall? Check the technical details from the failed Windows Update. Windows logs can be cleared using apps, tools (like Event Viewer), or code by users. Hopefully a confirmation request would appear before the logs are cleared, as Windows limits certain clearings. What are those "Galaxy Client Helper Application" and "Galaxy Communication Services"? Their purpose is unclear. Did you install them intentionally before or on the 28th?
@SteJBorchard
Good observation.
= = = =
@sammyblue
I recommend verifying the listed dates to see if these entries qualify as "Galaxy". If active, then turn off or halt those "Galaxy Services" as needed.
Check what occurs or alters, and make sure they aren't being restarted through Task Manager or Task Scheduler.