Is there something wrong with my display while playing?
Is there something wrong with my display while playing?
My monitor screen turns black during gaming sessions.
I own a gaming rig equipped with a Ryzen 7600x, an AMD RX7800XT, and an ASUS XG27ACS monitor.
After some time, the screen goes black and displays "DisplayPort no signal" even though I can hear the game audio and the fans are running louder.
After restarting the PC, I noticed the 7800 XT GPU was disabled in the Device Manager.
When I tried to re-enable it, a message appeared:
"AMD software detected that the display adapter has failed to load on your system."
I reinstalled the drivers, using both old and new versions, and the 7800 XT was then enabled again.
However, the problem persists, recurring every time I play games.
I searched YouTube and found the issue might be related to the power supply unit.
Despite having an MSI MAG 750GL PSU, which seems reliable, I still encountered this problem.
I have spent a lot of time researching components for my PC and successfully assembled it a week ago. Recently downloaded games, but this issue remains unresolved.
Please help me.
Welcome to the forums, newcomer!
I have a gaming rig with Ryzen 7600x and amd rx7800xt and asus XG27ACS monitor
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
I tried to reinstall the drivers tried both old and new
Using DDU in Safe Mode?
Apart from stating what your OS is, where did you source the installer for the OS from?
Ryzen 7600x
Cooler: Deepcool ag620
Motherboard: MSI B650 Gaming Plus with Wi-Fi
RAM: Patriot Viper 32GB, 600MB CL3
Power Supply: MSI Mag 750GL
Chassis: Antec Crystal X6
Operating System: Windows 11
Display: ASUS ROG Strix XG27ACS
3 mags in 3 days. I’m wondering if the PSU might struggle with transients. Consider using a Corsair RMA 850E/X instead. Just keep it simple—don’t mix modular cables between PSUs. All the old ones should be discarded, and only those that come with the PSU should remain.
@greed2904
Is the 7800 XT new or a used purchase? Is the PSU new or has it been used for awhile?
The issue sounds more like a either a broken or corrupted driver installation (might be a broken or corrupted Windows installation issue too), buggy driver, or possibly a defective graphics card.
The graphics card will usually only get disabled in the device manger when there is some major driver issue, or the graphics card has a hardware issue or defect. I've had this kind of issue before with my 6800 XT, and took awhile to figure out the cause. It turned out to just be a faulty GPU that I RMA replaced.
Similarly, why might a GPU encounter issues? If the power supply unit isn't managing transients properly, it could be taking a hit to the system. You might attempt a complete clean install or update the drivers—especially the latest ones. However, this only works if the driver environment is functioning well. Right now, I observed that the AMD SMBUS driver doesn’t install on the B550 because version 5.12.0.44 is marked earlier than the older default 2.0.0.21, which Windows 11 seems to favor. That’s puzzling. I’m certain this bug doesn’t impact systems with different chipsets, but it could be happening quietly in the background. I also have an MSI board where the audio driver isn’t working consistently after installation—new driver on July 15, but audio playback fails after just 15 minutes while the MS HDAudio driver remains stable. Over the past three days, MSI has dealt with several unstable systems; three times involving the PSU, and twice with a motherboard where the audio driver becomes unreliable after installation. It’s tough to pinpoint the cause once you’ve purchased it.
You might attempt to disconnect the power cables from the card, reinsert the GPU, verify that all connectors are secure and clean, then firmly reattach them. Remove all graphics drivers using DDU in Windows safe mode, then reinstall Adrenalin. Execute "sfc /scannow" through an admin PowerShell terminal to repair any potentially damaged Windows system files.
However, if this issue occurs exclusively during gaming, it may indicate a problem with the card or power supply unit. Determine if it happens consistently (every session) or sporadically (after a few days of normal use). Check whether it appears when running benchmarks such as Time Spy.
Keep in mind, even the best PSU can cause issues; high-quality units still have a chance of failure. While your MSI PSU is reputable, it cannot be entirely dismissed. Also, note that the MSI MAG 750GL holds a B rating on PSU lists, making it a solid but not premium option.