F5F Stay Refreshed Hardware Desktop Is there an issue with the Sensor on the Logitech G Pro X Superlight 2 mouse?

Is there an issue with the Sensor on the Logitech G Pro X Superlight 2 mouse?

Is there an issue with the Sensor on the Logitech G Pro X Superlight 2 mouse?

X
Xelles
Junior Member
5
07-31-2023, 08:53 AM
#1
Hello,
I had a problem with this mouse on the exact day the 4000hz report rate came out but it fixed itself once I updated the firmware. Now I was changing the mouse skates and it has returned, don't know if it's related but most likely. I have tried everything Logitech support website suggests me to do (clean the sensor with a qtip, try different ports, etc.).
So far it only fixes itself slightly if I change the "Lift off distance" to high in the Logitech hub app, but it still feels off and I didn't need to use this option before.
PS: If I hold the mouse down with a lot of pressure it moves, but its unplayable.
Here's a video of what my issue looks like:
Thanks for the help.
X
Xelles
07-31-2023, 08:53 AM #1

Hello,
I had a problem with this mouse on the exact day the 4000hz report rate came out but it fixed itself once I updated the firmware. Now I was changing the mouse skates and it has returned, don't know if it's related but most likely. I have tried everything Logitech support website suggests me to do (clean the sensor with a qtip, try different ports, etc.).
So far it only fixes itself slightly if I change the "Lift off distance" to high in the Logitech hub app, but it still feels off and I didn't need to use this option before.
PS: If I hold the mouse down with a lot of pressure it moves, but its unplayable.
Here's a video of what my issue looks like:
Thanks for the help.

R
rubixgirl
Member
167
07-31-2023, 03:33 PM
#2
You can test different stock skates to determine if they affect the problem, as the issue appeared after installing new ones. Which skates were used?
Have you attempted to reinstall the firmware and/or software?
Is the problem limited to 4K polling rate or does it occur with 1K polling as well?
How does the mouse behave when used on another PC or laptop? Is the issue consistent?
R
rubixgirl
07-31-2023, 03:33 PM #2

You can test different stock skates to determine if they affect the problem, as the issue appeared after installing new ones. Which skates were used?
Have you attempted to reinstall the firmware and/or software?
Is the problem limited to 4K polling rate or does it occur with 1K polling as well?
How does the mouse behave when used on another PC or laptop? Is the issue consistent?

Z
zMcbyyy_
Junior Member
2
07-31-2023, 10:25 PM
#3
the same occurs for me, my setup switches to on-board memory and gaming surface mode, then turns it off to see if it improves the issue
Z
zMcbyyy_
07-31-2023, 10:25 PM #3

the same occurs for me, my setup switches to on-board memory and gaming surface mode, then turns it off to see if it improves the issue