F5F Stay Refreshed Hardware Desktop Is there a problem with your motherboard?

Is there a problem with your motherboard?

Is there a problem with your motherboard?

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Cracra
Member
79
05-09-2016, 04:16 PM
#1
my Mobo is an EX-Asus A320M Gaming. When I first purchased it, I didn't specify the board in the store, thinking it was an Asus with the B450M chipset. For a few months now, from March to present, it has experienced several issues. There have been multiple BSODs that differ each time, frequent restarts, black screens, and freezes. The store didn't install the memory in single-channel mode as requested, and they didn't acknowledge my need for the ASUS B450M board or the 2x8 GSKILL 3000MHz RAM. When I mentioned wanting that specific configuration, they ignored it. Now I'm stuck with these problems. I ran MemTest on each slot and RAM, and only one was faulty—even I took screenshots to support my claim. The store told me they'd contact me for warranty service and replace the motherboard, but it's been months since then. I also visited another shop where I spent around 100€ and said everything was fine until the problems started. Should I go buy a new motherboard or try to resolve this with the original store?
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Cracra
05-09-2016, 04:16 PM #1

my Mobo is an EX-Asus A320M Gaming. When I first purchased it, I didn't specify the board in the store, thinking it was an Asus with the B450M chipset. For a few months now, from March to present, it has experienced several issues. There have been multiple BSODs that differ each time, frequent restarts, black screens, and freezes. The store didn't install the memory in single-channel mode as requested, and they didn't acknowledge my need for the ASUS B450M board or the 2x8 GSKILL 3000MHz RAM. When I mentioned wanting that specific configuration, they ignored it. Now I'm stuck with these problems. I ran MemTest on each slot and RAM, and only one was faulty—even I took screenshots to support my claim. The store told me they'd contact me for warranty service and replace the motherboard, but it's been months since then. I also visited another shop where I spent around 100€ and said everything was fine until the problems started. Should I go buy a new motherboard or try to resolve this with the original store?

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Griffin1203
Member
60
05-09-2016, 05:52 PM
#2
Clarifying "moving cables" refers to the process of relocating electrical or data cables during installation or maintenance. Which cables are being discussed?
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Griffin1203
05-09-2016, 05:52 PM #2

Clarifying "moving cables" refers to the process of relocating electrical or data cables during installation or maintenance. Which cables are being discussed?

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shmorgysporg
Member
212
05-27-2016, 03:15 PM
#3
All the PSU cables linking to the motherboard, GPU, and even case cables are included. This is happening only today. It seems to be a recent issue in my home language. I restarted it four times without touching the computer. Once I gently lifted the case and pressed the power button, it turned on successfully.
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shmorgysporg
05-27-2016, 03:15 PM #3

All the PSU cables linking to the motherboard, GPU, and even case cables are included. This is happening only today. It seems to be a recent issue in my home language. I restarted it four times without touching the computer. Once I gently lifted the case and pressed the power button, it turned on successfully.

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camilo645
Member
124
05-27-2016, 05:13 PM
#4
Good information. Thank you. All connectors are in good and tight, my next question..... Is there a standoff behind the motherboard that is Not lined up with the board mounting holes possibly causing a short?
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camilo645
05-27-2016, 05:13 PM #4

Good information. Thank you. All connectors are in good and tight, my next question..... Is there a standoff behind the motherboard that is Not lined up with the board mounting holes possibly causing a short?

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samnicholas34
Member
144
05-29-2016, 01:07 PM
#5
Everything seems fine, but I’m not sure if I’m just grabbing the 24 pink and making a little shake. The PC might restart again for the 6-pin GPU or case. This has happened five times now. I’ll check the other side of the motherboard.
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samnicholas34
05-29-2016, 01:07 PM #5

Everything seems fine, but I’m not sure if I’m just grabbing the 24 pink and making a little shake. The PC might restart again for the 6-pin GPU or case. This has happened five times now. I’ll check the other side of the motherboard.

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ostenvelez
Member
241
05-29-2016, 09:31 PM
#6
Seems like the connections aren't secure. Verify thoroughly. Ensure everything is fully inserted and the lock button is engaged. Also, keep in mind that male pins on the motherboard can come loose. Double-check each connector; if pins aren’t firmly soldered, they may fall out and get trapped inside the PSU female port. If everything checks out, take out the motherboard and confirm all mounting points match the correct pattern.
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ostenvelez
05-29-2016, 09:31 PM #6

Seems like the connections aren't secure. Verify thoroughly. Ensure everything is fully inserted and the lock button is engaged. Also, keep in mind that male pins on the motherboard can come loose. Double-check each connector; if pins aren’t firmly soldered, they may fall out and get trapped inside the PSU female port. If everything checks out, take out the motherboard and confirm all mounting points match the correct pattern.

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futurehero
Member
59
06-03-2016, 05:08 PM
#7
Everything seems fine. I’m unsure if I’m just drawn to the 24-pin model; it might just react by restarting or failing to power on. This has happened five times now. It could be related to the PSU or the motherboard, but I suspect the board is the issue. The PC I bought in October lasted four years before failing due to dust and humidity. I assembled it myself, using some parts that caused problems. My motherboard was cheap, and I had to do a BIOS update for both the motherboard and graphics card. The main issues were the motherboard and graphics, with no other problems. This setup looks similar, but this PSU is ten times better than the old XFX 650W Semi-Modular XXX Edition. PS: All standoffs are secure. PS2: Try the PSU in my older machine exposed to humidity and dust to see if the issue occurs—turning it on with just a light touch works. I placed the chassis front panel Power_Button to avoid using a screwdriver, and I didn’t even need to press the power button to start it. Sorry for repeating; just wanted to clarify. The pins on the motherboard are soldered and not bent. This is my Seasonic M12ll 620W 80+ Bronze Full Modular PSU. I can only connect cables on one side, so I’m unsure if the problem lies with the cables or the connector when using modular PSU cables.
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futurehero
06-03-2016, 05:08 PM #7

Everything seems fine. I’m unsure if I’m just drawn to the 24-pin model; it might just react by restarting or failing to power on. This has happened five times now. It could be related to the PSU or the motherboard, but I suspect the board is the issue. The PC I bought in October lasted four years before failing due to dust and humidity. I assembled it myself, using some parts that caused problems. My motherboard was cheap, and I had to do a BIOS update for both the motherboard and graphics card. The main issues were the motherboard and graphics, with no other problems. This setup looks similar, but this PSU is ten times better than the old XFX 650W Semi-Modular XXX Edition. PS: All standoffs are secure. PS2: Try the PSU in my older machine exposed to humidity and dust to see if the issue occurs—turning it on with just a light touch works. I placed the chassis front panel Power_Button to avoid using a screwdriver, and I didn’t even need to press the power button to start it. Sorry for repeating; just wanted to clarify. The pins on the motherboard are soldered and not bent. This is my Seasonic M12ll 620W 80+ Bronze Full Modular PSU. I can only connect cables on one side, so I’m unsure if the problem lies with the cables or the connector when using modular PSU cables.