Is there a problem with using the Phone Link app to make calls while also talking through a computer headset?

F5F Stay Refreshed Software Operating Systems Is there a problem with using the Phone Link app to make calls while also talking through a computer headset?

Is there a problem with using the Phone Link app to make calls while also talking through a computer headset?

Is there a problem with using the Phone Link app to make calls while also talking through a computer headset?

L

LytsGFX
Junior Member

16

02-23-2021, 05:17 AM

#1

I’m facing issues with audio quality when using a wired USB headset with a microphone on my Windows 11 PC. The PC headset works for calls but the sound is choppy. I also tried a Bluetooth headset, which played PC audio well but didn’t pick up or transmit my voice clearly. Any suggestions would be greatly appreciated.

L

LytsGFX

02-23-2021, 05:17 AM #1

I’m facing issues with audio quality when using a wired USB headset with a microphone on my Windows 11 PC. The PC headset works for calls but the sound is choppy. I also tried a Bluetooth headset, which played PC audio well but didn’t pick up or transmit my voice clearly. Any suggestions would be greatly appreciated.

N

Nedzer2k
Member

72

02-27-2021, 06:58 AM

#2

Create a wired USB headset design?
Is there a Bluetooth headset available?
Can either device connect to another computer?

N

Nedzer2k

02-27-2021, 06:58 AM #2

Create a wired USB headset design?
Is there a Bluetooth headset available?
Can either device connect to another computer?

C

CastDatRod
Member

69

02-28-2021, 10:12 PM

#3

I included the details in the post. Both are functioning correctly, though I wasn't able to test it on another machine. Appreciate the update.

C

CastDatRod

02-28-2021, 10:12 PM #3

I included the details in the post. Both are functioning correctly, though I wasn't able to test it on another machine. Appreciate the update.

X

xFontes_
Junior Member

17

03-03-2021, 07:13 PM

#4

Start by removing PhoneLink.
Then visit the Microsoft store to download, reinstall, and set up the app yourself. Avoid third-party tools.
Verify the site is genuine Microsoft. A URL with "Microsoft" doesn’t guarantee authenticity.
Check if any headset drivers are available. Download from the manufacturer’s site if needed and install properly.
Be careful with popups and read instructions thoroughly.
Test the headset to see what works and what doesn’t.
Right-click the speaker icon in the lower-right corner. This opens an audio troubleshooting menu.
Explore each option carefully, noting any unexpected settings or changes.
Record your adjustments for future reference.
If issues persist, revert changes and try again.

X

xFontes_

03-03-2021, 07:13 PM #4

Start by removing PhoneLink.
Then visit the Microsoft store to download, reinstall, and set up the app yourself. Avoid third-party tools.
Verify the site is genuine Microsoft. A URL with "Microsoft" doesn’t guarantee authenticity.
Check if any headset drivers are available. Download from the manufacturer’s site if needed and install properly.
Be careful with popups and read instructions thoroughly.
Test the headset to see what works and what doesn’t.
Right-click the speaker icon in the lower-right corner. This opens an audio troubleshooting menu.
Explore each option carefully, noting any unexpected settings or changes.
Record your adjustments for future reference.
If issues persist, revert changes and try again.

J

JeroScuach
Member

63

03-03-2021, 07:20 PM

#5

I attempted everything and still no improvement. Appreciate the guidance. It seems Phone Link is designed for phone use rather than headphones, possibly because it expects a phone connection. I also tried another Bluetooth headset with a microphone, but the same issue occurred. The other functionalities in Phone Link, like messages, are operating correctly.

J

JeroScuach

03-03-2021, 07:20 PM #5

I attempted everything and still no improvement. Appreciate the guidance. It seems Phone Link is designed for phone use rather than headphones, possibly because it expects a phone connection. I also tried another Bluetooth headset with a microphone, but the same issue occurred. The other functionalities in Phone Link, like messages, are operating correctly.