Is the systematic BSOD linked to ntoskrnl.exe according to the minidump?
Is the systematic BSOD linked to ntoskrnl.exe according to the minidump?
Hi, I am having systematic BSOD with my PC, mostly when it is running idle, no sure there is a correlation though. I had a first look at the minidump which suggests it is related to ntoskrnl.exe
If I understand correctly that should suggest some driver is acting funny.
My problem is I do not have the expertise to dig deeper in the minidump to figure out which driver is the culprit.
This particular PC has many connected peripherals, I am now in the process of disabling everything and re-connecting one by one until I get a suspect, but that can take ages.
If anyone here would have the patience to have a look at the minidump and share their advise it would be much appreciated.
I've uploaded the minidump file here:
https://drive.google.com/file/d/1c3nzalJ...sp=sharing
Many thanks
most actions on the PC involve ntoskrnl so that isn't saying a lot. It is the windows kernel after all. ntosrnl = NT OS Kernel
report
- mostly for me
File: 052624-8062-01.dmp (May 27 2024 - 05:55:17)
BugCheck: [
REFERENCE_BY_POINTER (18)
]
Probably caused by: ntkrnlmp.exe (Process:
System
)
Uptime: 0 Day(s), 3 Hour(s), 19 Min(s), and 33 Sec(s)
ntkrmlmp = NT OS Kernel Multi processor. Victim, not cause.
how long have you used 2 x 16gb sets of ram?
8192MB
3600MHz
Unknown
CMK16GX4M2D3600C18
as mismatched ram can cause BSOD.
the 16 after CMK is set size.
you got some old drivers there
Aug 24 2012
chdrvr01.sys
Aug 24 2012
chdrvr02.sys
Aug 24 2012
chdrvr03.sys
those appear to be for a flight stick. CH Control panel
May 06 2013
ScpVBus.sys
Scarlet.Crush Productions Scp Dual Shock 3 Virtual Bus driver
http://forums.pcsx2.net/
I believe the newest version of this is 2015 so not much chance of an upgrade.
Dec 01 2021
rt68cx21x64.sys
realtek network drivers
download the
Win11 Auto Installation Program (NetAdapterCx)
from here -
https://www.realtek.com/Download/List?cate_id=584
try updating chipset drivers -
https://www.amd.com/en/support/downloads.../x570.html
You could update bios, you only 2 versions behind but the 2nd last one says it adds support for 5000 series CPU, which is what you have.
https://www.msi.com/Motherboard/X570-A-PRO/support
I can''t read dumps as well as some but the one who can is on a break right now.
Thank you for your assistance, this information is very useful and I will take it into account.
The unusual part is my 4x8 Gb configuration rather than a 2x16, possibly indicating the total per channel.
I am certain I have identical memory modules in each slot.
After reviewing the thread, I ran a Windows Memory Diagnostic and it showed a problem.
Then I repeated the test one stick at a time without any issues.
Once I reinserted the sticks one by one, the check passed and no problems were detected.
It seems the sticks might now be arranged differently.
I haven’t experienced any BSOD yet (still too early to celebrate).
I will also upgrade the drivers you mentioned and remove some that are no longer needed.
Thanks again for your support, it’s really appreciated.
16gb set equals two 8gb units.
You possess four RAM modules in your PC, totaling two sets of two 8gb sticks.
How long have you been using four sticks in your PC?
I plan to check the RAM with Memtest, as it’s more comprehensive than the Windows built-in test.
Run memtest86 on each stick individually, one at a time, up to four times. Record only zero errors; any higher indicates potential causes for crashes.
Replace or remove sticks with errors. Memtest comes as a bootable USB so you don’t need Windows to execute it.
I believe I have this memory configuration in place for several months now, though the PC hasn't been used much during that period. I began using it more intensively just a couple of weeks ago.
It could be considered a fairly recent setup.
I will definitely run memtest and share the findings.
Appreciate the suggestion.