Is the problem stemming from your motherboard or your graphics card?
Is the problem stemming from your motherboard or your graphics card?
Hello everyone,
I hope this message finds you well. I wanted to express my gratitude for all the helpful information shared here. After trying several approaches, I finally had to set up an account and seek assistance, as I was running out of energy trying to get the Vega 56 Red Dragon card to function properly on my new motherboard.
I was using an Intel Asrock Z97 4790k system configured for AMD graphics cards, which worked perfectly without any issues. I found an MSI MPG X570 GAMING PLUS board and installed a Ryzen 5 2600 with Windows 11, and everything is functioning smoothly.
However, my Power Color Vega 56 performed well in the older Intel setup but not on the AMD 570 board. When booting into Windows without the AMD driver, it starts normally, but when installing the driver, the process freezes—screen blinks, then spins rapidly before freezing, and eventually the PC shuts down. This happens even after a restart.
I suspect the issue might be related to Windows 11, as I installed the card on a different board with a Windows 10 OS, which worked fine and passed bench tests. I then downgraded to Windows 10, but the problem persisted.
I also tried flashing the BIOS, using DDU for a clean GPU driver installation, and even swapped in a different Vega 56 from MSI. The RX 580 still works, so I’m unsure whether the problem lies with the MSI 570 board or the Power Color card itself.
My only certainty is that the card has always operated in x8 mode, not 16, and after some repairs, it stopped working.
Please share any advice or experiences you might have—this would be greatly appreciated. Thank you in advance for your help!
Welcome to the forums, newcomer!
It’s possible the VBIOS for your card is the issue, or perhaps your operating system and BIOS are restricting performance.
When sharing a troubleshooting thread, it’s important to provide complete system details. List your specifications clearly, such as:
CPU:
CPU cooler:
Motherboard:
RAM:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model.
Bios version for your motherboard at this time.
Since you mentioned a previous system, add both current specs and what you’ve discarded from that build.
Also, note that if you changed motherboards after installing an OS, you’ll need to reinstall the OS—especially with Windows 10 and newer, it’s best to install drivers in offline mode using an elevated command.
Hello, thank you for your welcome and the response. Please forgive the delay in getting back. I have verified the BIOS version again, thinking perhaps I had a BETA release, but it seems I didn’t. The details of the current machine are as follows:
This configuration isn’t active in any game boost, OC, or XMP settings.
MB - MSI MPG X570 GAMING PLUS
AMI BIOS - 7C37vAO
AMD Chipset - 6.10.22.027
CPU - Ryzen 5 2600
Cooler - MSI Core Frozr L
Memory - 16GB 8X2 Corsair Dominator Platinum DDR4 3000Mhz (2133)
M.2 NVME - Crucial P3 Plus 500GB
HDD - Seagate 2TB
PSU - XPG Core Reactor 650 Gold (5-6 years old)
GPU - MSI ArmorX RX 580 8GB
PC Case - Thermaltake Versa H35
Monitor - 60Hz refresh rate 1080p
Fresh Windows 11 installation is underway, but the current OS remains Windows 10 with all updates applied. Both operating systems were set up offline, using AMD drivers.
Do you possess a version of Windows 10 or 11 from before? If not, you might search for a pre-24H2 Windows ISO download. What additional steps could be necessary if you decide to upgrade directly instead?
This idea seems promising. I just installed the card on the Gigabyte I7-6700K again and it worked perfectly with the portable Windows 10. However, I noticed that the AMD Adrenaline software isn't installed on that portable OS. Since I only use it for testing, I plan to install the AMD board and just the driver to check the results. I'll let you know what happens. Thank you for your feedback.
I finally got Power Color Vega 56 to run smoothly with my MSI MPG X570 configuration.
Here’s what I did.
I deleted the AMD driver using DDU. Then I reinstalled it just once, without using Adrenaline software.
It started up on my desktop but crashed again immediately—just like before. This time I restarted it, opened the BIOS menu, and checked the PCIE settings. It was set to run in x16 mode by default, but there was an option for x8 mode. I chose that since the card already ran in x8 mode after installation. I saved the changes and restarted the machine; this time it worked perfectly. It’s odd that in auto mode it didn’t recognize the x8 setting, but at least it functioned now.
I ran the Heaven benchmark twice, and the card performed better than with the Intel Z97 4790K setup I had before.
Now, I might try reinstalling the AMD Adrenaline software again to see if it will work smoothly since I set the BIOS to x8 mode. For now, I’m happy I found a solution for my old and new configurations. This has been quite a strange issue, to be honest.
On a personal note,
I didn’t really like computers until a few years ago after health problems, and I needed something to keep me busy and mentally active. That’s why I enjoy working with older PC hardware. All the outdated stuff feels brand new to me, and I’ve been having fun learning about it. This MSI MPG X570 was my first AMD build, so this problem is exactly what I was expecting. I’m sure I’ll have more questions and keep engaging on the forum. Thanks again everyone, and take care!