Is the laptop's BIOS file damaged?

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MarducK22
Junior Member

07-03-2022, 04:16 AM

Hello,
Laptop model:
Asus VivoBook M3500Q
When I power on the device, nothing happens and the screen turns black. After turning it on, a random screen appears at this URL:
https://i.postimg.cc/KjnMFpRW/asus-bios-...lkgqd1.jpg
Despite my efforts, I cannot view that page.
How can I fix the BIOS? Thank you.

MarducK22

07-03-2022, 04:16 AM #1

AvienceYT
Member

07-05-2022, 05:11 AM

The picture indicates the steps to "fix" the BIOS. Did you save the BIOS and attach a USB drive according to the instructions?
https://www.asus.com/laptops/for-ho...ob...000-Series
Refer to the BIOS version labeled "BIOS for ASUS EZ Flash Utility".

AvienceYT

07-05-2022, 05:11 AM #2

PvpgamerpvP
Junior Member

07-05-2022, 11:14 AM

Hello,
Thank you so much for your reply.
I did, but nothing happens!!!

PvpgamerpvP

07-05-2022, 11:14 AM #3

Hello,
Thank you so much for your reply.
I did, but nothing happens!!!

yalex27
Senior Member

461

07-05-2022, 12:56 PM

Did you unzip the download file and place those files directly on the USB drive without organizing them into folders?

yalex27

07-05-2022, 12:56 PM #4

Did you unzip the download file and place those files directly on the USB drive without organizing them into folders?

HingeplumstFNA
Member

07-05-2022, 01:11 PM

Yes. I did.

HingeplumstFNA

07-05-2022, 01:11 PM #5

Yes. I did.

Kaldeo
Member

226

07-08-2022, 04:20 AM

Try a different USB drive.

Kaldeo

07-08-2022, 04:20 AM #6

Try a different USB drive.

Dommo123
Junior Member

07-08-2022, 10:31 AM

Hello,
The update process finished successfully and the system started up, but the issue returned after some time. I believe there might be a hardware concern.

Dommo123

07-08-2022, 10:31 AM #7

Hello,
The update process finished successfully and the system started up, but the issue returned after some time. I believe there might be a hardware concern.

Transilvanya
Junior Member

07-08-2022, 04:46 PM

Yes, I generally agree. Will the system begin functioning? Can you reach the BIOS settings? If yes, attempt to boot the system using a Live Linux distribution on a USB drive. If Linux doesn't work, the problem likely lies in hardware. If it operates correctly, we should be dealing with a software issue.

Transilvanya

07-08-2022, 04:46 PM #8

FreeThroatHugz
Member

07-08-2022, 05:07 PM

Hello,
The issue was related to a hardware problem.

FreeThroatHugz

07-08-2022, 05:07 PM #9

Hello,
The issue was related to a hardware problem.

LleraldGamer
Junior Member

07-08-2022, 10:32 PM

#10

So the laptop is okay now ?

LleraldGamer

07-08-2022, 10:32 PM #10

So the laptop is okay now ?

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