Is the laptop freezing while trying to load the Windows process?
Is the laptop freezing while trying to load the Windows process?
Hi,
My Asus laptop freezes during Windows booting. It sometimes restarts to troubleshoot, other times it hangs with the loading screen and occasionally loads normally. I've tried reinstalling Windows, but after each install it still gets stuck again. I'm unable to complete the first setup steps. I suspect a faulty SSD might be the issue. Any advice? Thanks a million.
If you suspect an issue with your SSD, consider running tests by connecting it to a functional PC and using tools such as Crystaldisk mark. What Windows version are you attempting to set up?