Is the issue with your GPU causing crashes?
Is the issue with your GPU causing crashes?
I'm experiencing some issues. My PC frequently shuts off right after I try to turn it on, usually needing three or four attempts before it finally starts. Occasionally, while playing a game or streaming, the whole system freezes for about ten seconds. After it un-freezes, the screen appears black and unstable until I restart it. When streaming or playing games, error messages appear. A technician at a repair shop checked my PC and found no problems, but they charged $100 for cleaning it. My PC still behaves this way daily. I'm unsure if my graphics card is the problem because the display seems to be affected. Could someone help me figure out what's going on?
We require detailed information about your system to provide useful guidance. Please share complete specifications such as CPU, cooler, motherboard, GPU, RAM, storage (including Power Supply model and age). After receiving this data, we can proceed with the AMD assist.
With the exception of not being able to quickly locate that information, I'm not confident about opening my PC case and inspecting it, since I'm not very familiar with PC hardware. Sorry.
Thanks. Is there a way I can find a log that shows the GPU crashing? I tried having a PC repair shop fix this issue before and they said they ran diagnostics and found nothing wrong, which is probably because it happens seemingly randomly. So it would be nice to find firm proof somehow.
The PSU specifications are crucial in this situation. The GTX1080 Ti isn't a minor component, and if the power supply is as outdated as the system, it’s likely nearing the end of its lifespan (around 8 years). Entry-level PSUs typically come with a 1-3 year warranty, mid-range ones around 5 years, and premium models lasting 8-10 years. Given the uncertainty, it’s probable you own a more basic unit.
If the GPU was tested separately and showed no problems, then the issue might lie elsewhere. Your system memory isn’t performing at the advertised rate either, suggesting the shop didn’t fully assess it. You might consider underclocking the GPU to observe any improvements.
Notably, the 7700k is quite old, similar to a late-generation i3. The 1080Ti still retains some performance potential. Upgrading with new components would be a reasonable step, and investing more could yield better results. (Added a power supply, though I’m not sure why it was omitted)
PCPartPicker Part List
CPU: Intel Core i3-14100 3.5 GHz Quad-Core Processor
($109.99 @ Amazon)
Motherboard: ASRock H670 Steel Legend ATX LGA1700
($99.99 @ Amazon)
Memory: Silicon Power GAMING 32 GB (2 x 16 GB) DDR4-3200 CL16
($42.97 @ Newegg Sellers)
Video Card: Gigabyte WINDFORCE OC Rev 2.0 GeForce RTX 3060 12GB
($274.99 @ Newegg)
Power Supply: Thermaltake Toughpower GF3 TT Premium 750 W
($79.99 @ Newegg)
Total: $607.93
Includes shipping, taxes, and applicable discounts
Generated by
PCPartPicker
2025-01-23 15:19 EST-0500
I would consider using a hardware monitoring app such as HWinfo or similar to track your temperatures while your PC runs normally, and share your observations. Focusing mainly on GPU temperatures would be helpful, with CPU data as well, to determine if it relates to the issue.
For the PSU, in theory you’d just need to detach either side panel—depending on its orientation—but you wouldn’t need to touch any parts. The key is finding the sticker on the side, which provides the manufacturer, model, and wattage.
I think you probably bought the computer as a pre-built unit. How long have you had it? A 7700k is now about eight years old, so it’s been a while.
It's been around for quite some time. It wasn't ready-made; I found it on PCPartPicker and someone assembled it for me. I also lost my login details, otherwise I'd already know the power supply was there.
My graphics card logo changes red quite a bit, but the temps aren't too high, I think.
Thanks for the PC Part Picker build.
I have a 12th gen Intel Core i7-12700K LGA1700 CPU. I'm unsure which motherboard would work best. Should I consider the Tomahawk Z790 or the ASRock Z690 Steel Legend ATX LGA1700?
Do I need a cooler if I install this CPU?
My PC case has USB ports and other features—what is it called? Is that part of the motherboard? I'm not very comfortable with PC hardware.
Also, since I'm on a tight budget, is there a way to check with a PC log if it's my graphics card or the power supply that's causing issues? It happened again during streaming, with the screen going black and the same error appearing, so I restarted the PC.
We are still uncertain about your power supply. We don't know if the psu is the problem or if the GPU is malfunctioning.
We also require temperature data to eliminate other possibilities.
Without these details, our assistance is limited.
For a 12700k and new motherboard setup, you should definitely consider purchasing a high-quality power supply and a cooler. If your GPU is also faulty, you'll need to replace it as well.