F5F Stay Refreshed Hardware Desktop is my 4090 broken?

is my 4090 broken?

is my 4090 broken?

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Dynasty_xo
Junior Member
6
10-14-2023, 04:40 PM
#1
Hello, it seems you're experiencing problems with your GPU (Asus ROG Strix RTX 4090). After playing a game for 1 to 10 minutes, the display turns black and the fans spin at full speed. EventViewer often records these events with these messages: 1. “The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: DeviceVideo3 0000(0000) 00000000 00000000 Element not found” Also seen: “The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: DeviceVideo3 UCodeReset TDR occurred on GPUID:100 Element not found” Another error shown in EventViewer: 3 “Display driver nvlddmkm stopped responding and has successfully recovered.” A .dmp file was created a few times, but I’m unsure how to interpret it or if it’s useful. After looking into this, nvlddmkm errors seem very common and could point to many causes. Here are the steps I’ve tried so far: · Run DDU drivers in safe mode (no internet) and update or reinstall them. · Switch power settings to “Prefer maximum performance.” · Turn off hardware acceleration for GPU scheduling. · Remove all third-party lighting controllers (Asus Armoury Crate, Corsair iCUE, Razer Synapse). · Use a different DisplayPort cable versus HDMI and try another port. · Scan SSDs with Samsung magician; both appear fine. · Monitor CPU and GPU temps during games (normal, under 70°C). · Disable XMP profile for RAM. · Set Link State Power Management to OFF. · Enable ECC state. · Update GPU BIOS. · Perform a clean reinstall of Windows 11. · Limit GPU power to 80%. · Flip the switch on the graphics card to Quiet mode instead of Performance vBIOS. · Change permissions for nvlddmkm.sys to full control. · Turn off “Fast startup” in Windows 11. Most crashes happen within the first 10 minutes of gaming, but sometimes they occur after a period of inactivity. I’ve also noticed this issue after updating the ASUS Armoury Crate about a month ago. Since then, it’s become more frequent—sometimes daily. This community has always been very supportive; your help would mean a lot. Thank you in advance for your time and advice.
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Dynasty_xo
10-14-2023, 04:40 PM #1

Hello, it seems you're experiencing problems with your GPU (Asus ROG Strix RTX 4090). After playing a game for 1 to 10 minutes, the display turns black and the fans spin at full speed. EventViewer often records these events with these messages: 1. “The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: DeviceVideo3 0000(0000) 00000000 00000000 Element not found” Also seen: “The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: DeviceVideo3 UCodeReset TDR occurred on GPUID:100 Element not found” Another error shown in EventViewer: 3 “Display driver nvlddmkm stopped responding and has successfully recovered.” A .dmp file was created a few times, but I’m unsure how to interpret it or if it’s useful. After looking into this, nvlddmkm errors seem very common and could point to many causes. Here are the steps I’ve tried so far: · Run DDU drivers in safe mode (no internet) and update or reinstall them. · Switch power settings to “Prefer maximum performance.” · Turn off hardware acceleration for GPU scheduling. · Remove all third-party lighting controllers (Asus Armoury Crate, Corsair iCUE, Razer Synapse). · Use a different DisplayPort cable versus HDMI and try another port. · Scan SSDs with Samsung magician; both appear fine. · Monitor CPU and GPU temps during games (normal, under 70°C). · Disable XMP profile for RAM. · Set Link State Power Management to OFF. · Enable ECC state. · Update GPU BIOS. · Perform a clean reinstall of Windows 11. · Limit GPU power to 80%. · Flip the switch on the graphics card to Quiet mode instead of Performance vBIOS. · Change permissions for nvlddmkm.sys to full control. · Turn off “Fast startup” in Windows 11. Most crashes happen within the first 10 minutes of gaming, but sometimes they occur after a period of inactivity. I’ve also noticed this issue after updating the ASUS Armoury Crate about a month ago. Since then, it’s become more frequent—sometimes daily. This community has always been very supportive; your help would mean a lot. Thank you in advance for your time and advice.

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gwendon
Junior Member
3
10-14-2023, 04:40 PM
#2
We don't always learn the details about specs or temperatures.
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gwendon
10-14-2023, 04:40 PM #2

We don't always learn the details about specs or temperatures.

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creuse02
Member
172
10-14-2023, 04:40 PM
#3
Checking the connection to your Thor P2 1000W. Are you using the external adapter or a built-in cable? Also, have you tried the alternate vBIOS that switches between quiet and performance modes on the card's top?
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creuse02
10-14-2023, 04:40 PM #3

Checking the connection to your Thor P2 1000W. Are you using the external adapter or a built-in cable? Also, have you tried the alternate vBIOS that switches between quiet and performance modes on the card's top?

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brobear7
Posting Freak
892
10-14-2023, 04:40 PM
#4
I've refreshed the GPU bios, but I can also adjust the motherboard bios if needed.
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brobear7
10-14-2023, 04:40 PM #4

I've refreshed the GPU bios, but I can also adjust the motherboard bios if needed.

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TRU3DOMINATION
Junior Member
8
10-14-2023, 04:40 PM
#5
The PC specifications are listed in the PCpartpicker link from your signature. During gaming, CPU and GPU temperatures stayed normal (below 70°C).
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TRU3DOMINATION
10-14-2023, 04:40 PM #5

The PC specifications are listed in the PCpartpicker link from your signature. During gaming, CPU and GPU temperatures stayed normal (below 70°C).

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WebsYT
Junior Member
35
10-14-2023, 04:40 PM
#6
Default settings hide signatures, making it hard for most users to view yours.
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WebsYT
10-14-2023, 04:40 PM #6

Default settings hide signatures, making it hard for most users to view yours.

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snowcone03
Member
123
10-14-2023, 04:40 PM
#7
Thank you for your input. I'm unsure about the wiring details you're asking about. You mentioned using a specific cable kit for ASUS and Seasonic, including a 16-pin to 4 x 8-pin PCI-e cable. I haven't encountered any problems with it for six months. You didn't try changing the performance to quiet mode, but you're open to testing it. I assumed it only affected the fan profile.
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snowcone03
10-14-2023, 04:40 PM #7

Thank you for your input. I'm unsure about the wiring details you're asking about. You mentioned using a specific cable kit for ASUS and Seasonic, including a 16-pin to 4 x 8-pin PCI-e cable. I haven't encountered any problems with it for six months. You didn't try changing the performance to quiet mode, but you're open to testing it. I assumed it only affected the fan profile.

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DecimalBox
Member
126
10-14-2023, 04:40 PM
#8
Thank you for clarifying. Here’s the information from your PC specs page: https://pcpartpicker.com/b/DYNPxr
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DecimalBox
10-14-2023, 04:40 PM #8

Thank you for clarifying. Here’s the information from your PC specs page: https://pcpartpicker.com/b/DYNPxr

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Geocentric
Senior Member
250
10-14-2023, 04:40 PM
#9
These vBIOS updates modify fan and boosting settings, such as TDP, based on Asus' decisions. This influences the voltage the GPU core runs at and technically represents a new vBIOS version. If the main vBIOS has issues, it serves as a test method. I also tried using the provided adapter; a faulty internal cablemod caused similar problems, possibly requiring reboots. It seems the issue might stem from a degraded cable rather than the software itself.
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Geocentric
10-14-2023, 04:40 PM #9

These vBIOS updates modify fan and boosting settings, such as TDP, based on Asus' decisions. This influences the voltage the GPU core runs at and technically represents a new vBIOS version. If the main vBIOS has issues, it serves as a test method. I also tried using the provided adapter; a faulty internal cablemod caused similar problems, possibly requiring reboots. It seems the issue might stem from a degraded cable rather than the software itself.

O
Olliesimpo
Member
65
10-14-2023, 04:40 PM
#10
Upload the dump files.
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Olliesimpo
10-14-2023, 04:40 PM #10

Upload the dump files.

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